Update on Flights and Community Support from Hurricane Sandy


Today, we reported the following impact of Hurricane Sandy, and our plans to help the community recover:

Operations are fully restored to the airports impacted by Hurricane Sandy, including all New York metropolitan airports, and we expect to resume its full schedule tomorrow, November 3, 2012.

Customers booked for travel through Sunday, November 4, 2012 may rebook without fee through November 14. Customers who purchased tickets on or before October 28, 2012 and booked for travel through the end of the year who find themselves unable to travel may convert the full value of their ticket into a credit valid for one year. Full details are available here:

JetBlue is matching the first $100,000 in donations made to the American Red Cross via its website (http://jetbluegives.org/). In addition, the company is donating $250,000 to the JetBlue Crewmember Crisis Fund, a 503(c) independent non-profit designed to support JetBlue crewmembers, and will match, dollar for dollar, all crewmember donations to the fund through November 30, 2012.

Although we cancelled 1,484 flights in October due to Hurricane Sandy, the overall financial impact to our October profitability is not expected to be material. We cancelled 230 additional flights in November due to Hurricane Sandy, and expect short term demand to soften as customers focus our attention to recovering from the storm. As a result, fourth quarter impact is expected to be material.

Please continue to check www.jetblue.com, blog.jetblue.com and @JetBlue on Twitter for continued operational updates.