Recovering from Hurricane Harvey


Our hearts go out to those affected by the devastation of Hurricane Harvey, and JetBlue stands ready to support the Houston community and resume operations as soon as it is safe to do so. Operations at Houston William P. Hobby International Airport (HOU) will remain suspended for a fifth straight day on Wednesday, August 30 following the devastating impact of Hurricane Harvey. While our flights from Boston and New York to Houston have yet to resume, our operations team is prepared and will act quickly as soon as local authorities give the green light. JetBlue Care Team crewmembers have mobilized to support our customers and crewmembers in the area as well.

Customers booked for travel to/from Houston through Tuesdsay, September 5th, 2017 may rebook without fee through September 15. Customers with cancelled flights may also opt for a refund to the original form of payment. Original travel must have been booked on or before Sunday, August 27, 2017. Full details are available here.

Many of our customers and crewmembers have reached out asking how they can get involved with relief efforts in Texas. JetBlue supports both the American Red Cross and Americares, organizations supporting in areas of need. We have made significant donations to these organizations, and we work closely with them to ensure that these funds go directly to the relief efforts. We have also pledged to match additional donations made internally by our Crewmembers. TrueBlue members can help through our Points Donation program by donating their points to Americares to help benefit those who have been hit hardest by Harvey. JetBlue will match up to 250,000 TrueBlue points donated to Americares through September 30, 2017.

Please continue to check and @JetBlue on Twitter for ongoing operational updates.