Dear Crewmembers, JetBlue has never been afraid to change, finding ways to disrupt the market with low fares and great service – all while living our mission to inspire humanity. Now, we must be open to changing again so we can keep our competitors on their toes while also rebuilding the financial foundation of our
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At JetBlue, we recognize our planet is physically changing around us, and so are the expectations of our customers, crewmembers, investors, and society. We celebrate as the U.S. rejoins the Paris Agreement. This is a critical step toward meaningful action in addressing climate change. Aviation is still an industry reliant on fossil fuels that
Last month, we announced the first major refresh of our Mint® service, JetBlue’s premium travel experience including the introduction of new products. As part of our focus on sustainability and our JetBlue For Good platform, retiring Mint items will be revitalized in an impactful way. Rather than throwing these items away, we are providing unused
Dear Crewmembers, I want to thank you for delivering Safety from the Ground Up. Your commitment during these challenging times is surpassing expectations and has led to some of our highest Customer satisfaction scores ever. This is a remarkable achievement given all the challenges thrown at us and how little we knew about the virus