JetBlue Blog

Jim Smith, Director of Properties, shares his story about how he came to the JetBlue family, 10 years ago: 10 years ago this month, I had the opportunity to accept a job offer from Dave Barger and Ann Rhoades, who at the time was heading up our newly formed People Crew, to help build a [...]

Janet (Angie) Kardashian, Inflight Crew, JFK shares her inspiring story of how she came to join JetBlue: I had an Italian restaurant in Tustin, Ca. for 22 years, in the town where I live. On Thanksgiving for 16 of those years I fed 750 Marines and their families a free Thanksgiving meal with all the [...]

The TSA recently launched a new site to aid in the protection of airline travelers.  The site contains  information on everything from consumer reports and how to file complaints to travel tips and links to the FAA site where you can find some safety information. Perhaps the most important link seems to be missing from [...]

Mauricio and Joe Andrade both shared a love of airplanes from a young age, but didn’t know how that could ever translate into a professional career as pilots given their humble upbringing. With five siblings total and a meager income, Mauricio and Joe spent the earlier part of their lives on St. Vincent, and then [...]

JetBlue cutover to Sabre on Friday, Jan. 29, 2010. So far, things have been going as expected. We have a robust identification process in place, and we continue to see quick resolution of these problems. However, we still may experience long lobby wait times in our BlueCities and longer hold times at 800-JETBLUE. This morning [...]

Inflight Crewmember, Popcorn Redmon, based out of Orlando, in her own words: I was working as the F1 on a flight from JFK to SDQ. Boarding was challenging with the numerous carry-ons that more often than not weigh more than the customers carrying them on. There were twelve wheelchair customers, one of whom could not [...]

JetBlue cutover to Sabre on Friday, Jan. 29, 2010. So far, things have been going as expected. We have a robust identification process in place, and we continue to see quick resolution of these problems. However, we still may experience long lobby wait times in our BlueCities and longer hold times at 800-JETBLUE. This morning [...]

Our cutover to Sabre is going pretty well – even the Associated Press says so. Here’s an instant update to the story that just ran: Our kiosks and online check in (via jetblue.com) are running perfectly! Special shout out to our fabulous IT issue ninjas for hunting and killing the gremlins earlier this week.

30-year old Kinman Chan claimed it was the double dose of medical marijuana cookies that he ingested just before boarding his fight from Philadelphia to Los Angeles on Sunday that caused his unruly behavior. Chan reportedly exited the airplane bathroom with his pants around his ankles after having opened every compartment in the lavatory. He [...]

“The Caring Value is something I’ve taken to heart at JetBlue,” said A320 Captain Mark DeSalvo, who saw an opportunity to put the value into action after the earthquake in Haiti. Scheduled to fly several Santo Domingo turns shortly after the earthquake, Mark reached out to a charity on the ground in Haiti to see [...]