January 29, 2012

JetBlue Park: Countdown To Game Day!

We’re only weeks away from the grand opening of JetBlue Park in Fort Myers. The ribbon-cutting ceremony will take place on Saturday, Feb. 25, only days before the park’s first game on March 3 – a double header between the Red Sox and Northeastern, followed by Boston College. The first regular season Major League Baseball game will be March 4 against the Minnesota Twins.

It’s almost time to play ball at JetBlue Park!

Learn more about our partnership with the Boston Red Sox
See the renderings of JetBlue Park

Posted by in Partners, Pop Culture | Permalink | Comments (0) | Share on Facebook | Share on Twitter

January 27, 2012

Dave on CNBC’s Fast Money

Following yesterday’s earnings announcement, our CEO Dave guested on CNBC’s Fast Money to talk about our financial results, airline partnerships, our fuel hedging strategy and more.

Posted by in In The News | Permalink | Comments (0) | Share on Facebook | Share on Twitter

January 23, 2012

A Hawaiian Luau At T5!

We had all-out luau at our home base T5 at JFK this morning (minus the pig spit)! Following our partnership announcement with Hawaiian Airlines, we celebrated with our new partners, fellow crewmembers and customers. The entertainment included hula dancers, ukeleles, a fashion show highlighting our partner’s 80-year history of sharp uniforms, and our CEO Dave (as well as our partner CEO Mark) in Hawaiian shirts and leis. Check out the below photos from the event and visit our Flickr page for more!

Showcasing Hawaiian's uniforms through the decades

Seasoned ukelele player Aidan James performs

Our CEO Dave Barger and Hawaiian's CEO Mark Dunkerly exchange planes

Showing Hawaiian Airline's our ride, onboard JetBlue's A320 aircraft

Gate signage coming soon to T5 (Let the "Hawaii 5-0" jokes commence!)

Also, check out the video recap from today’s festivities!

Posted by in Partners, Photos | Permalink | Comments (0) | Share on Facebook | Share on Twitter

January 23, 2012

Aloha! Our New Partner: Hawaiian Airlines!

We’re pleased to announce a new interline partnership with Hawaiian Airlines, bringing the beauty of the Aloha State within easy reach of major East Coast markets with new connecting service. We’ll be hosting some fun and merriment to celebrate this momentous occasion at our terminal (T5) at JFK today, so stay tuned for an event recap!

Image courtesy of grantzprice on Flickr

Effective this week, customers can purchase single tickets combining travel on both Hawaiian and JetBlue, allowing for seamless travel between both networks. Connections are available for immediate travel via Los Angeles International Airport (LAX), where Hawaiian offers multiple daily departures.

What’s more, we’ll expand our partnership on June 4, when Hawaiian Airlines flies into New York City with the only nonstop service between Honolulu International Airport and John F. Kennedy International Airport aboard its new Airbus A330 widebody aircraft.

Hawaiian’s schedule between Honolulu and New York:

Honolulu (HNL) to New York (JFK): New York (JFK) to Honolulu (HNL):
Depart – Arrive Depart – Arrive
3:05 p.m. – 6:55 a.m. (next day) 10:00 a.m. – 3:00 p.m.
- All times local -


New travel options for TrueBlue and HawaiianMiles members

With the launch of this new partnership, members of both frequent flier programs will now be able to earn and redeem loyalty points for travel on either carrier. For example, our TrueBlue members will be able to accrue points on any Hawaiian-operated flight, while HawaiianMiles members will be able to earn miles on any JetBlue-operated flights. Similarly, frequent fliers will be able to redeem their points or miles for travel on either carrier’s network, bringing new, much-requested destinations to our respective loyal members.

Posted by in Breaking News, Partners | Permalink | Comments (2) | Share on Facebook | Share on Twitter

January 11, 2012

Earn 10,000 TrueBlue Points When You Book South African!

We’re teaming up with our partners over at South African Airways to make travel in the New Year even more rewarding – with 10,000 TrueBlue® points!  Just book your New York or Washington, DC (Dulles) – originating SAA flights between now and January 20th, 2012 for departures between Jan. 15th and March 31st, 2012 and you’ll receive 10,000 TrueBlue® points you can use towards your future JetBlue flights.

To sign up for free for our TrueBlue® program, visit www.jetblue.com/trueblue.  Signing up for SAA’s Voyager program is just as easy: visit www.flysaa.com and click on the Voyager icon.  For more information on the promotion, visit www.flysaausa.com/jetblue, where you can also enter for a chance to win two free Economy Class tickets to South Africa.

Learn more about our partnership with South African Airways

Posted by in Customers, Partners | Permalink | Comments (0) | Share on Facebook | Share on Twitter

January 5, 2012

Unpacked: Business Partners

Welcome back to our fourth edition of Unpacked, where we demystify hot topics in the airline industry. This time around we’re going to peel back the layers of our workforce to explain how we work with business partners to keep our airline flying.

In addition to our 14,000 crewmembers that work on our reservations lines (most of whom work from home!), in-flight, at our airports and at our headquarters, we rely on business partners for a number of different services to ensure that our day-to-day operations run smoothly and that we provide the best possible customer experience.

All of the people you meet at New York’s JFK airport, our home base of operations, who greet you as you enter the building, check you in, collect your boarding pass at the gate, transport your checked bag (first bag always flies free!) to and from the plane, and maintain our aircraft (our airport, ground and technical operations crewmembers, respectively) are employed directly by JetBlue. At JFK, we work with business partners for our concessions (AKA, all of the great shops and restaurants you can take advantage of before or after your flight), fueling and deicing our aircraft, curbside baggage check-in, and a security company to help with everything from managing the ebb and flow of customer traffic to escorting celebrities (when we have our Live From T5 Concert Series). Of course, we also work closely with the TSA for security checkpoint staffing, the airports that we operate out of, and the local Port Authorities.

Our airport operations crewmembers in San José, Costa Rica

At other stations, particularly smaller ones like Bogotá, Colombia or San José, Costa Rica, where we have a limited number of daily flights, we also work with business partners to handle much of the customer experience, including staffing the ticketing counters, baggage handling. With these and all partners, we always make sure that anyone we’re joining forces with are a cultural fit for JetBlue and that we all share the same ethos; providing the best and safest experience, whether product or service, for our customers.

Airline interline agreements are another piece of the partnership puzzle. We’ve partnered with a growing list of some pretty fabulous airlines including Aer Lingus, American Airlines, Cape Air, El Al, Emirates, Icelandair, Jet Airways, LAN,  Lufthansa, Qatar, Singapore Airlines, South African Airways, TAM, and Virgin Atlantic. These strategic alliances allow our customers to seamlessly connect from points across the JetBlue network to cities in every corner of the globe. We don’t fly to Tokyo, but a number of our partner airlines do, and entering into interline agreements allows us to help our customers get from point A to point Beirut.

A big part of success is not just in knowing what you do well, but in being able to identify what others do better. That’s why we’ve partnered with companies like American Express, Verizon, DIRECTV®,SiriusXM Radio®, ViaSat, and plenty of others to strengthen our infrastructure and to bring customers the very best in product and service offerings. We’re just not going to make a better cookie than Linden; that’s why we do the flying and leave the baking to them (same goes for all of our other tasty onboard snack options)!

Check out our earlier editions of Unpacked to learn all about Lightning Strikes, Diversions, and Turbulence, and stay tuned for the first Thursday of next month when we serve the next up!

Posted by in Unpacked | Permalink | Comments (4) | Share on Facebook | Share on Twitter

December 19, 2011

Announcing A New Partner: Singapore Airlines!

We’re pleased to announce the launch of a new interline agreement that will offer customers new travel options from JetBlue destinations in the USA to Europe, Singapore and beyond.

Singapore Airlines offers the convenience of all-business class service each day from Newark to its hub at Changi International Airport in Singapore –the longest nonstop commercial flights – offering connections throughout Asia Pacific. In addition, the airline also flies daily from New York/JFK to Singapore via Frankfurt. Beginning January 16, 2012, Singapore Airlines will deploy the A380 superjumbo on its daily service to JetBlue’s home at New York/JFK.

At Singapore/Changi, customers can transfer to destinations including Bali, Bangkok, Jakarta, Ho Chi Minh City, Kuala Lumpur, and Manila.Singapore Airlines operates a modern passenger fleet of more than 100 aircraft and its network, including Singapore Airlines Cargo and SilkAir destinations, covers a total of 101 destinations in 40 countries.

Through this partnership, customers will now be able to book a single combined ticket for JetBlue and Singapore Airlines-operated flights with one stop check-in and baggage transfer between the two airlines. Customers may purchase JetBlue-Singapore Airlines travel via travel agents, online, or through Singapore Airline’s reservations call center.

Posted by in Breaking News, Partners | Permalink | Comments (3) | Share on Facebook | Share on Twitter

December 11, 2011

Ready Team Receives Recognition For Volunteer Efforts


It’s been an exciting year for our JetBlue Ready Team, supporting numerous volunteer efforts and making deployments across the country to help those in need. In June, the team had its first national deployment to Bismarck (a city we do not fly to), in order to support residents who were forced to flee from their homes during the Missouri River Basin elevation. In September, the team deployed again to Binghamton following Tropical Storm Irene.

Their local volunteer efforts include the American Red Cross Metro Area Drill; September 11 Memorial; ING NYC Marathon; Veterans Day parade. The team has grown to nearly 500 crewmembers, composed of volunteers from all over our network.

On December 1, the American Red Cross in Greater New York presented us with the “Corporate Community Partnership Award”! Congratulations to our Ready Team and thanks for all that you do to help those in need!

Posted by in Community, Crewmembers | Permalink | Comments (0) | Share on Facebook | Share on Twitter

November 12, 2011

Chicagoland Library Wins $10,000 in Books from JetBlue!

We’re pleased to announce that the Dundee Township Public Library in East Dundee, Illinois is the winner of a $10,000 prize in Random House Children’s Books furnished by JetBlue as part of our Soar with Reading campaign.

Readers nominated their local libraries and were entered to win a family vacation to the amazing Atlantis Paradise Island Resort in Nassau Bahamas from JetBlue Getaways. More than 115,000 entries were received through the sweepstakes portion of the program, representing libraries in all 50 states. Dundee Township Public Library in East Dundee, Illinois won $10,000 in books, a second library received $2,500 in books and five additional libraries received $500 in books , courtesy of JetBlue and Random House Children’s Books.

The initiative is a part of Soar with Reading, a joint project launched this summer with PBS KIDS. Soar with Reading aims to keep children reading throughout the summer, harnessing a combination of in-flight and online literacy resources, community reading events and a partnership with First Book, a nonprofit organization that provides new books to children in need. For every reader who registered on SoarwithReading.com this summer, we made a book donation to a child through First Book, totaling 10,000 books.

Learn more about our Soar with Reading campaign and related events.

Posted by in Community | Permalink | Comments (0) | Share on Facebook | Share on Twitter

November 4, 2011

Announcing Our New Interline Partner: Jet Airways

Let’s hear it for the 13th addition to our family of interline partners: Jet Airways! Jet Airways, India’s premier international airline is our first interline partner at Newark! The alliance allows us to offer customers new travel options from JetBlue destinations in the USA to Brussels, Belgium and onward to India. With an average fleet age of just over 5.5 years, Jet Airways has one of the youngest fleets in the world, operating flights to and from 53 destinations in India and connecting 24 international destinations.

From JFK and EWR, our customers can fly non-stop on Jet Airways to Brussels, the airline’s European hub, where they may transfer to nonstop Jet Airways flights to Chennai, Delhi and Mumbai. In India, Jet Airways also offers an impressive domestic network of 53 cities including Ahmedabad, Bangalore, Kolkata, Goa, Hyderabad, and Thiruvananthapuram.

Through this partnership, customers will now be able to book a single combined ticket for JetBlue and Jet Airways-operated flights with one-stop check-in and baggage transfer between the two airlines.

Posted by in Partners | Permalink | Comments (1) | Share on Facebook | Share on Twitter