July 25, 2012

Live From New York, It’s Our T5 Concert Series!

As an airline that believes in delivering an excellent customer experience from the moment of booking to time spent in the airport, on our planes and beyond, we are proud to bring the best musicians in pop culture through our Live From T5 concert series.

Our Live From T5 concert series debuted in 2009 and was developed in partnership with Superfly Marketing Group. It has since grown into a concert series that transforms the travel experience through live entertainment for customers traveling in and out of our home at JFK’s Terminal 5.

Live From T5 features artists from around the world, including many Grammy Award nominees and winners. Over the past three years the series has hosted performances by Kany Garcia, Ellie Goulding, Chris Isaak, Jason Derulo, Robyn, James Blunt, Taylor Swift, Raphael Saadiq, Sarah McLachlan and rock band Daughtry, among others. All Live From T5 concerts take place post-security in the terminal marketplace.

Check out some of the below videos from some of our past performances and don’t miss tomorrow’s performance with soul-singing sensation Allen Stone if you’re traveling with us through T5 tomorrow!

Learn more about our Live From T5 concert series
Check out images from past Live From T5 performances

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June 28, 2012

Watch Tour de France at Altitude (plus bikes fly free)!

Image courtesy of wapster on Flickr

For the ninth consecutive year, we’re inviting cyclists to enjoy a front-row seat to continuous, live coverage of the 2012 Tour de France, in partnership with NBC Sports Group, onboard our fleet of 175 aircraft.  Customers are also invited to get a grand start on their vacations and fly their bikes for free throughout the month of July in celebration of the 2012 Tour de France.

Coverage of the 99th Tour de France begins on Saturday, June 30, at 8 a.m. ET, live on NBC Sports Network, at the grand start in Liege, Belgium. Coverage can be found on channels 2 and 36 of our personal seatback televisions, as part of its signature lineup of 36 channels of DIRECTV programming.

We’re also a proud official airline sponsor of the 2012 NYC Triathlon for the fifth consecutive year, the athletic endurance event celebrating its 12th year of the most prominent Olympic-distance races in the heart of Manhattan. The Triathlon kicks off with the swimming portion on Sunday, July 8, followed by the biking segment and a 6.2 mile run through Central Park. Athletes will be greeted after the race at the JetBlue Finish Festival, where they can retrieve their time receipts for each segment and see how well they performed throughout the race.

Customers traveling through our home, Terminal 5 at New York’s John F. Kennedy, on Monday, July 9 will be treated to an all-day interactive event promoting coverage of the Tour de France on NBC Sports Network. Cycling fans will be able to relax in a Tour de France themed lounge, take pictures on a Tour de France winner’s podium replica and share with friends on social media, enjoy interactive games and trivia, win prizes, free giveaways, and more.

We’re always looking out for our fellow friends on wheels. In 2009, we amended our policy in less than 24 hours following a Tweet from a customer to allow folding bikes to be treated like any checked bag and not charged the standard $50 bike fee. We also made friends with a group of ambitious Los Angeles cyclists who wanted to see if they could bike faster than the airline’s flight time between Long Beach and Burbank, California when we offered special “Carmageddon” flights over the 405 during the highway construction closure last summer.

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June 27, 2012

Kicking Off the Summer with Our Second Annual Soar with Reading Initiative!

School’s out for summer but learning is always in with the launch of our second annual Soar with Reading program,  the award-winning initiative with our partners at PBS Kids that places age-appropriate books in the hands of children in need and helps keep kids reading throughout the summer months.  The JetBlue  network-wide initiative officially kicked off today in Boston at the BCYF Tobin Community Center in Mission Hill, a facility within the Boston Centers for Youth & Families, the city’s largest youth and human services agency providing city residents with opportunities for social, educational, recreational and cultural enrichment. Children at the center today were treated to a special performance by PBS KIDS host Mr. Steve, shook paws with PBS KIDS’ Hooper, enjoyed a reading by Barefoot Books author Laurie Krebs and took home a supply of reading materials published by program partner Barefoot Books, all designed to spark imagination and curiosity.

Soar with Reading aims to inspire every child, everywhere, to get excited about reading by providing free resources for families at SoarwithReading.com, including an interactive reading list, reading tips and expert advice for keeping kids engaged in literature all summer long.

While on the website, adults can help get books into the hands of kids in need across the country by simply sharing the name of their favorite children’s title.  For every submission received, JetBlue will donate an age-appropriate book to a deserving child through partner Barefoot Books. Donations will be made to local literacy-focused organizations identified in partnership with PBS member stations in the 71 cities that we currently serve.  As a special thank you, all adults, including parents, teachers and administrators, who share their favorite book titles on the Soar with Reading site can also be entered into a sweepstakes to win great prizes, including a JetBlue Getaways vacation package.

Up to $200,000 in books will be distributed to children in need through the 2012 Soar with Reading program, and you can help us achieve that goal by visiting SoarWithReading.com today. When you share, kids soar. As part of the program, children flying with us this summer can receive a free activity booklet with literacy based PBS KIDS games.  With help from PBS KIDS’ popular animated host Hooper, the games and other activities encourage kids to learn about the world around them through reading.

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June 26, 2012

Partners in Paradise: Atlantis, Paradise Island and The Cove

We’re pleased to announce a new TrueBlue partner with Atlantis, Paradise Island and The Cove, Atlantis resorts, two of the top destination resorts in the world. While playing in the sands at this tropical paradise, customers can also earn TrueBlue points, good for any seat, any time with no black out dates.

As the latest addition to our friendly TrueBlue customer loyalty rewards program, guests to Atlantis, Paradise Island and The Cove, Atlantis can now earn one TrueBlue point for every $1 spent on the base room rate accommodations at any of Atlantis’ five lodging options, including the chic The Cove Atlantis and the luxurious condo-style resort, The Reef Atlantis, as well as Beach Tower, Royal Tower and Coral Towers.  Guests can easily take advantage of the new partnership by providing their TrueBlue account number when reserving a room directly with Atlantis at 1-800-Atlantis or by visiting the partnership websites at http://thecoveatlantis.com/trueblue/ or http://atlantis.com/trueblue.

TrueBlue is free to join and includes the ability to use points for any seat on any JetBlue operated flight and with no blackout dates. Points do not expire if you fly JetBlue or use your JetBlue Card by American Express at least once every twelve months. Additional information about TrueBlue and registration can be found at https://trueblue.jetblue.com/.

To celebrate the partnership, Atlantis has kicked-off the partnership with a two-week long promotion at our home at Terminal 5 (T5) at New York’s John F. Kennedy International Airport.  This mobile experience will take place from June 23 – July 6, 2012 in the Lower Grandstand at T5 and will include a lounge mimicking The Cove Atlantis, a photo booth and more. Additionally, Atlantis will provide beach-themed merchandise including sunglasses, beach bags, headphones and more!  Travelers flying from Terminal 5 are encouraged to visit the lounge for giveaways and to enter for a chance to win an Atlantis trip getaway and daily prizes via Facebook.com/AtlantisResort and Twitter @AtlantisResort.

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June 20, 2012

First FAA-Certified Carrier to Fly Special RNP AR Approaches!

We’re the first Federal Aviation Administration (FAA)-certified carrier in the United States to utilize the new satellite-based Special (Non-Public) Required Navigation Performance Authorization Required (RNP AR) approaches to Runways 13L and 13R at our home base at New York’s John F. Kennedy International Airport with our fleet of Airbus A320 aircraft.

These unique Special Performance-Based Navigation (PBN) procedures are designed to utilize a constant vertical descent in conjunction with a precise curved flight path to the runways, resulting in the following efficiencies:

  • Stabilized approach path;
  • Shorter flight times for customers;
  • Reduced noise levels and greenhouse-gas emissions and,
  • Increased fuel savings by as much as 120 pounds, or 18 gallons, per flight.

The RNP AR approach procedure will allow us to utilize a decision altitude while in a slight turn to the runway, the first airline in the United States to harness this special capability. This allows for lower landing weather minimums, increasing runway utilization at JFK. These procedures will be a key component in making JFK operate independent of the other NY-area airports and reduce delays at JFK, LaGuardia (LGA), Newark Liberty International (EWR) and Teterboro (TEB) airports in certain poor weather conditions.

 

We began designing and testing the JFK special instrument procedures in 2004 in partnership with the FAA and MITRE Corporation. Our cadre of more than 2,300 pilots have been trained and certified at our flight simulator training facility in Orlando to fly RNP AR procedures across the National Airspace System.

In addition to these milestones, in 2008 we became the first and remain the only Airbus A320 operator in the country to receive FAA authorization for RNP AR approaches, followed by RNP AR certification for our entire fleet of Embraer E190 aircraft in 2010.  We maintains all of our fleet types certified for RNP AR and plan to extend the unique capability at JFK to our Embraer E190 fleet in the near future.

To further advance our active role in upgrading the nation’s air traffic control system, in 2011 we also announced a partnership with the FAA to provide data and conduct real-time operational evaluations for the organization’s Next-Generation Air Transportation System (NextGen) airspace modernization program.  Through FAA-funding, we’ll equip up to 35 of our A320 planes with Automatic Dependent Surveillance Broadcast (ADS-B) Out avionics that will provide air traffic controllers with precise positioning of the aircraft using GPS satellite signals, enabling our aircraft to fly more direct routes off the East Coast.  This capability, when combined with the new FAA En Route Automation Modernization (ERAM) System, will begin field trials next summer. We’re currently awaiting final aircraft certification.

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June 12, 2012

Now Partnering With Air China!

This week at the Annual General Meeting of the International Air Transport Association (IATA) in Beijing, our CEO Dave announced our 20th airline partnership, with local carrier Air China — the country’s exclusive national flag carrier. This interline marks the first partnership between our airline and a carrier based in the rapidly-expanding Chinese market.

Our CEO Dave with the CEO and crew of Air China

Beginning later this summer we plan to interline with Air China on their nonstop flights to Beijing from both JFK and LAX. The carrier’s two daily LAX flights are operated aboard the brand new fleet of Boeing 777-300ER aircraft, which will also be deployed on the once-daily JFK route effective October 1, 2012.

Air China operates a fleet of 306 Airbus and Boeing aircraft, and its robust network of 289 routes extends throughout Asia, the Middle East, Europe, South and North America.

Through Beijing Capital International Airport – Asia’s busiest airport – travellers can access countless other cities across China including Shanghai, Guangzhou, Chengdu, Shenzhen, Xi’an, Guilin, Chongqing, Fuzhou, and Nanjing, plus many other vibrant destinations across the Asia Pacific region including Tokyo, Seoul, Taipei, Singapore, Manila, Delhi, Bangkok, Jakarta, Ho Chi Minh City, and Kuala Lumpur.

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April 19, 2012

We’re Going Out On a Limb! One Tree Planted For Every Customer Flying With Us On Earth Day!


We’re teaming up with long-time partner Carbonfund.org to plant one tree for every customer flying with us on Earth Day, Sunday, April 22, 2012. More than 83,000 customers are expected to take to the skies across our 70 city-network on Sunday, and the new trees will be planted in locations in North and Northwest Haiti through August 2012 to help  rebuild areas impacted by the devastating 2010 earthquake including the municipalities of Arcahaie, Cabaret, and Montrouis.

Additionally, as part of our fifth annual environmentally-conscious One Thing That’s Green campaign, hundreds of volunteers alongside JetBlue crewmembers will celebrate Earth Day weekend and “Color NYC Green” by planting nearly 100 trees in our new roots in Long Island City, including Queensbridge Park. New Yorkers interested in planting trees on April 21 are asked to register in advance at www.jetblue.com/trees. The day-long festivities, in partnership with the New York Restoration Project and MillionTreesNYC, will take place rain or shine.

Those unable to participate on-site in Queens can join the more than 125,000 people who have already committed to maintaining a greener lifestyle by making a pledge at http://www.jetblue.com/pledge. Now through April 30, 2012 participants pledging will also have a chance to win great prizes, including two roundtrip tickets and a $500 Getaways gift certificate every month for an entire year, eco-vacations, and eco-friendly appliances.

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April 17, 2012

Announcing A Codeshare With Japan Airlines (JAL)

We’re cozying up to one of our newest partners, Japan Airlines (JAL) with a codeshare agreement expanding the current interline partnership between our two networks in Tokyo and New York’s John F. Kennedy International Airport as well as Boston’s Logan International Airport.  Customers looking to make a reservation, which will feature JAL’s code on JetBlue-operated flights, can book starting tomorrow, April 18 for travel on or after April 22, 2012.


The start of the new agreement on April 22 coincides with JAL’s brand new service from Boston to Tokyo’s Narita International Airport using the super-efficient Boeing 787 Dreamliner, the first ever nonstop flight from New England to Asia. Japan Airlines offers daily nonstop service to Narita from JFK, and customers may also continue to book tickets for combined interline travel on JetBlue and Japan Airlines through Los Angeles International Airport (LAX), where travellers may connect onward to most major cities in Asia including Bangkok, Beijing, Hong Kong, Kuala Lumpur, Singapore, Seoul, Shanghai, and Taipei.

Via Boston, customers can connect to Tokyo from thirteen U.S. destinations including Buffalo, N.Y.; Baltimore, MD; Fort Lauderdale, Fort Myers, Jacksonville, Orlando, Tampa and West Palm Beach, Fla.; Pittsburgh; Raleigh/Durham, N.C.; Richmond, Va.; and Washington, D.C. (National and Dulles).

At New York, JetBlue offers easy connections between JAL-operated flights and cities including Buffalo, N.Y.; Burlington, Vt.; Charlotte, N.C.; Fort Lauderdale, Fort Myers, Jacksonville, Orlando, Sarasota, Tampa and West Palm Beach, Fla.; Houston, Texas; New Orleans, La.; Portland, Maine; Rochester and Syracuse, N.Y.; and Washington, D.C. (Dulles).

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April 4, 2012

New Partner: LOT Polish Airlines!

Image courtesy of hsivonen on Flickr

Today we announced our newest partner, LOT Polish Airlines, Poland’s flag carrier. The new interline partnership will allow their customers to seamlessly book connections through our home at New York’s John F. Kennedy International Airport and LOT’s hub at Warsaw’s Chopin Airport.

The new agreement offers travellers many new connections between JetBlue’s network in North America and LOT’s network throughout Europe, the Middle East, and Asia.  Now, travellers can book reservations on JetBlue and LOT via their travel professional or via LOT’s call center or website.

LOT offers nonstop service from New York to its hub in Warsaw, where customers can connect to more than 45 destinations across Poland, Europe and the Middle East.  Some of the most popular destinations include Bucharest, Budapest, Belgrade, Kiev, Lviv, Odessa, Riga, Saint Petersburg, Sofia, Tallinn and Vilnius.

In New York, JetBlue offers easy connections between LOT-operated transatlantic flights and many cities along the East Coast including Buffalo; Charlotte and Raleigh/Durham, North Carolina; New York; Pittsburgh, Pennsylvania; as well as many cities in Florida

LOT is one of Poland’s most recognized brands, known for its constant reinvention and great customer service. Over the past year, the airline has redesigned its livery, updated its cabin crew uniform and made multiple enhancements to both its inflight and ground product.  Further, it recently completed an order of up to eight Boeing 787 Dreamliners, making it the first global network carrier in Europe to operate the commercial jetliner. LOT will take delivery of the first two Boeing 787 Dreamliners in 2012.

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April 4, 2012

Our Official Welcome to Long Island City

Mayor Michael R. Bloomberg, Senator Charles E. Schumer and other top government leaders joined our President and CEO Dave Barger in cutting the ribbon on our innovative new home, the latest addition to the vibrant Long Island City community.

The decision to keep our headquarters in New York City was announced in 2010, setting us on a journey to combine into one main corporate support center its former Forest Hills, Queens office where more than 900 crewmembers and business partners worked, with our Darien, Conn. office where approximately 70 crewmembers worked.  Our crewmembers from Darien, who provide transactional financial support for the airline, now work alongside colleagues in Long Island City, bringing 70 jobs to the Empire State.

After an exhaustive multi-state study to determine the best location for its corporate offices, we decided that remaining in our hometown of New York made the most sense. The city is an important part of our heritage and culture, our brand and our customer connection, as well as our operation, with our base at JFK’s Terminal 5 and an expanding operation at LaGuardia Airport.

The decision has been celebrated by the unprecedented joint branding of Milton Glaser’s world-recognized I LOVE NEW YORK logo, solidifying JetBlue’s status as the official hometown airline of New York.

We now occupies approximately 200,000 square feet in the historic Brewster Building in Long Island City.  The Brewster Building has a relevant aviation history.  It was built in 1911 and is where the Brewster Aeronautical Company manufactured the Brewster F2A (a.k.a. The Brewster Buffalo), the first monoplane fighter airplane used by the U.S. Navy in World War II.

Read more about our new transparent workspace
Read more about our environmentally-friendly space
Check out Monday’s story from move-in day
Learn more about our partnership with New York City
Learn more about the design of our cool, new look

More images from our new digs on Flickr

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