February 6, 2014

TSA Pre✓™ Update

Earlier this winter, we announced that we joined TSA Pre✓™, an expedited screening program that was only available via mobile boarding passes in select BlueCities.

Now, the TSA Pre✓™ logo will also appear on boarding passes printed at a JetBlue kiosk or by our crewmembers at a JetBlue ticket counter. These additions will allow many more customers to enjoy the benefits of TSA Pre✓™, even if they don’t have the JetBlue app. (Though we love to see customers with our app!)

Customers may receive a TSA Pre✓™ logo on their printed or mobile app boarding pass when they add their Known Traveler Number prior to check-in by managing their flight on jetblue.com. Previously, TSA Pre✓™ was only available to customers using our mobile application.

Customers with TSA Pre✓™ on their boarding pass will receive expedited screening. TSA Pre✓™ allows eligible customers to move efficiently though security by leaving their shoes, belt and light outerwear on, and in most cases, keep their laptop computers and 3-1-1 compliant liquids and gels in their carry-on bag. In addition, some customers who are not TSA Pre✓™ qualified but meet TSA’s low-risk profile, may be randomly selected for TSA Pre✓™ on a per-flight basis.

Additional features to our TSA Pre✓™ partnership are coming soon, including the ability to print boarding passes via jetblue.com, and integration into TrueBlue accounts. Stay tuned for more information.  In the meantime, TSA Pre✓™ is available in all domestic BlueCities. (Travelers can check the locations of TSA Pre✓™ here.)

TSA Pre✓™ on Mobile Boarding Passes is currently available in the following 38 BlueCities:

Albuquerque New Orleans (*)
Austin, TX New York (JKF)
Baltimore/Washington (BWI) New York (LGA) (*)
Boston Newark, NJ (*)
Buffalo Oakland, Calif.
Burbank, CA Orlando, Fla.
Burlington, VT Philadelphia
Charlotte, N.C. Pittsburgh
Charleston, S.C. Raleigh/Durham, NC
Denver Richmond
Fort Lauderdale, Fla. Rochester
Fort Myers, Fla. Salt Lake City
Hartford Springfield, CT San Francisco (*)
Houston (Hobby) San Juan (*)
Jacksonville, Fla. Seattle
Las Vegas Syracuse, NY
Long Beach, Calif. Washington, DC (Dulles)
Los Angeles West Palm Beach, Fla.
Newburgh, NY (*) White Plains, NY



*Checkpoints at EWR, LGA, MSY, SFO, SWF and SJU do not currently have a dedicated TSA Pre™ lane. However, TSA will offer a form of expedited screening to eligible passengers; customers may keep their shoes, belt and light outerwear on, but must remove their laptop and 3-1-1 compliant liquids and gels from their carry-on bags. However, TSA continues to add TSA Pre™ lanes at additional checkpoints  and airports.

Don’t worry if you’re not part of the known traveler program, we’re still offering our own Even More Speed product as well.

For more information on TSA Pre✓™, including how to apply visit TSA.gov. The Department of Homeland Security (DHS) also has a list of trusted traveler programs on their website that will provide TSA Pre✓™ eligibility to travelers.

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November 25, 2013

The Results are in! JetBlue’s Annual Swing For Good Campaign Raises $500,000 for Charity

This year’s Swing for Goof Golf Classic and the Bid for Good online charitable auction marked the most successful year to date for our annual fundraising campaign. Crewmembers, customers and business partners joined to raise $500,000 for our non-profit partners – KaBOOM! And First Book. As a result,  each nonprofit partner will receive $250,000 to continue with their youth-focused initiatives.

This year marked the fifth anniversary of The Swing for Good Classic. Since 2009, JetBlue has raised more than $1.5 million for a range of nonprofit partners and charitable organizations.   This event began as friendly competition between JetBlue and its business partners to make a difference for children throughout JetBlue’s network. We then added Bid for Good, powered by Charity Buzz, in 2010 as an extension of the golf outing. Bid For Good provides an online option for those that cannot attend the Golf Classic, providing an invitation to give beyond the golf event.

Every year our crewmembers and business partners come out and have a great time, supporting a great cause. Take a look at all the fun that was had at this year’s event:




We are committed to both KaBOOM! And First Book beyond the annual Swing for Good campaign. We will continue to work with KaBOOM! to provide a third playground  in an area impacted by Hurricane Sandy to restore play and a sense of normalcy for affected children. We are also working with First Book to provide 250,000 new books to children in need. JetBlue recently began service to Worcester, Mass and will soon launch service in Port-au-Prince, Haiti. In partnership with First Book, the airline will provide new reading materials to children in both cities, addressing one of the most important factors affecting literacy — access to books.



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October 15, 2013

We’re Going to Detroit, Michigan!

Today we’re excited to announce Detroit as BlueCity #85 and our 51st nonstop destination from Boston, where we’re the largest carrier. We’ll begin Detroit service on March 10, 2014, when we’ll enter the market with three daily E190 flights between BOS and Detroit Metropolitan Wayne County Airport (DTW).

Right now, the average cost for a roundtrip BOS-DTW flight is $526, which we see as an opportunity. A recent study from the Massachusetts Institute of Technology shows that over the last five years our entrance into a new market has influenced airfares more than any other domestic carrier.

We’re happy to play ball in this great Midwestern city by pitching customers wallet-friendly fares –- by the way, if you’ve been following the American League Championship Series, then you know the Detroit Tigers are tied with the Boston Red Sox in the seven-game series. Let’s see what happens in game three!

This is an important route for not only our Boston business travelers, but also for international customers who can connect in Boston through our interline partners. In fact, our Detroit service will begin the same day Emirates launches brand new nonstop Dubai-Boston flights. The greater Detroit area is home to one of the largest Arab-American communities in the country, so our Emirates partnership is particularly relevant for this route and valuable to Detroit customers.

Dave Barger talks Detroit

It’s only taken our President and CEO Dave, who hails from Detroit, Michigan, 13 years to get home on JetBlue. Today’s announcement hits particularly close to home for Dave – literally. Here, Dave talks hot dogs, history, and to-do’s in Detroit:

BlueTales: Justin Verlander recently pitched a brilliant game to catapult the Detroit Tigers into the American League Championship Series against the Red Sox. We sponsor the Red Sox, but you’re a Tigers fan. Pray tell –- who are you rooting for in the postseason?

Dave Barger: #I’mnotansweringthis. But seriously, it’s an exciting series and they’re both great teams – may the best one win.

BT: If someone only had 24 hours in the city, which sites would you tell them to visit?

DB: To start, be sure to catch a sporting event. Whether it’s the Tigers, Pistons, Red Wings, or the Lions, there are a host of options. The Henry Ford Museum, which is actually in Dearborn, Michigan just outside of Detroit is home to countless pieces of American history. Then, swing through Windsor, Ontario – the only place where Canada is geographically south of the U.S. I’d also recommend the Detroit Institute of Arts, which is known for having an incredibly diverse collection of art, and the Motown Museum. Lastly, visit Ann Arbor – it’s such a great college town.

Credit: Historic Vehicle Association

BT: Let’s talk grub. What’s a Detroit staple?

DB: Coney Dogs. They’re beef hot dogs topped with all-meat beanless chili, white onion, and yellow mustard. There are different variations of them depending on the vendor, but they’re not to be missed if you’re in Michigan. You can even get them at the airport.

BT: Detroit people are known for being _______.

DB: After filing for bankruptcy this summer – the largest bankruptcy of a municipality in the U.S. – the people have been challenged in so many ways as rebuilding takes place. But they’re resilient and always have been. During World War II, Detroit was one of FDR’s “Arsenal of Democracy” cities, which were major industrial cities tasked with manufacturing military supplies to support the Allied powers. Detroit’s automobile industry played a big role in this. Musical powerhouses like Aretha Franklin, Kid Rock, and Bob Seger all have connections to Detroit and represent the city’s tenacity during tough times.

BT: Tell us about something that happened to you that could only happen in Detroit.

DB: Again, it’s about resilience for me. I was nine-years-old when the Detroit Riots of 1967 took place. I remember seeing tanks on the streets with the National Guard, which was such a formative moment for me. Then, just a year later, the Tigers won the World Series in 1968 and mass euphoria spread through the city. It’s amazing how quickly the people of Detroit can bounce back.

Flight Schedule




7:30 a.m.

9:49 a.m.

4:00 p.m.

6:17 p.m.

7:35 p.m.

9:52 p.m.


6:30 a.m.

8:16 a.m.

10:30 a.m.

12:16 p.m.

6:55 p.m.

8:43 p.m.

Let Dave know you’re excited too!

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September 12, 2013

A Day in the Life: Airports

Welcome to A Day in the Life, where we take you behind the scenes to learn more about the important jobs that work in concert together to run a major airline.

Last month, we told you about our participation in a new video series, entitled “Careers in Aviation,” showcasing the variety of careers within the aviation industry. In partnership with the EAA Young Eagles, the International Society of Transport Aircraft Trading (ISTAT) and LiveAirShowTV, we are passionate about the future of aviation and promoting it as a career choice for students.

In the series, there are five videos featuring our very own JetBlue crewmembers from our Accounting, Airports Operations, Flight Operations, Systems Operations and Technical Operations teams.

Today, we take you into the world of Juan, an Administrative Supervisor at JFK.

Take a look to learn about Juan’s progression to management and what he loves most about life in the airline industry.


Stay tuned for our next A Day in the Life where we will feature another video in this exciting new series. In the meantime, check out some of our past A Day in the Life features.

Are you interested in working here? Check out a list of  our current open positions at http://www.jetblue.com/work-here.

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August 10, 2013

Bringing Play to Children in Sandy-impacted areas

Earlier this year we made a pledge to rebuild New York. As part of this effort, we committed to build three playgrounds in areas impacted by Hurricane Sandy in order to reintroduce play in these communities.   

Following natural disasters, play becomes even more critical as it creates a sense of normalcy and provides an emotional outlet for kids.

Take a look at our first playground in Long Beach, NY.


Through our longstanding partnership with KaBOOM! we work together to create playgrounds in neighborhoods that are lacking resources, While every KaBOOM! Playground build is an inspiring event, the post-Hurricane Sandy builds give volunteers a special chance to reflect on the storm’s impact while revitalizing their neighborhoods.

The next playground build in partnership with KaBOOM! Will take place on Saturday August 17 at Broad Channel Athletic Club in Broad Channel, NY.

For volunteer opportunities click here! 

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August 7, 2013

Get the Bags VIP Treatment!

Today, we are excited to announce Bags VIP, our new concierge service option, provided in partnership with Bags, Inc. Customer can now pay for hand-delivery of their checked luggage from the airport to their doorstep for a minimal fee. This option is available seven days a week, including holidays.


Want to go straight to the resort without the wait? Need to head to your business meeting before stopping at the hotel…No problem! With Bags VIP, customers can place an order online for the service up to one hour prior to departure from all JetBlue domestic airports, Puerto Rico, U.S. Virgin Islands and select pre-cleared international airports arriving into Boston, Orlando and New York’s JFK airport.

At the final destination, customers can bypass baggage claim and go about their business. Their bags will be retrieved directly from baggage claim by a Bags VIP representative using the applied tag and customer provided information. Delivery will take place within four hours of flight arrival to locations within 40 miles of the airport and within six hours to locations 41-100 miles from the airport. Residential delivery times can also be scheduled in advance to accommodate the customer’s need.

For a limited time, pricing starts at $25 for the delivery of one bag, $35 for two and $40 for up to ten bags to a hotel, business, residential address or anywhere the customer chooses within a 40-mile radius of the airport.


More information is available at: http://www.jetblue.com/bagsvip.


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June 22, 2013

Playground “Design Day” in Broad Channel

We’re continuing our pledge to Rebuild New York following Hurricane Sandy with our next playground build in partnership with KaBOOM!. Taking place on August 17, our customers, crewmembers and neighbors will help build a playground at Broad Channel Athletic Club in Queens, NY. Since Hurricane Sandy, children in the area have not had a safe place to play. On Tuesday, June 18, local students and volunteers participated in Design Day to draft ideas for the new playground.

Broad Channel, located in Jamaica Bay, was hit hard by Hurricane Sandy as water reached seven feet above ground level. Many local residents are still displaced and some businesses are still not back in operation. However, residents shared optimism and hope about rebuilding and are grateful that their area was selected for our next playground build.

We’ve partnered with KaBOOM! to build three playgrounds this year in areas most impacted by the storm.  The first build took place last month in Long Beach, New York. The third will be announced shortly and will take place this fall. To nominate an affected area, head to KaBOOM!’s website.

Learn more about our partnership with KaBOOM!
Learn more about our community efforts around Hurricane Sandy

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June 2, 2013

Hosting Career Day at Aviation High School

We recently hosted a Career Day at Aviation High School in Queens, New York, one of the schools we support through our PENCIL partnership. Representatives from our Talent Acquisition and Tech Ops teams held two information sessions for students to learn about careers at JetBlue, specifically in Technical Operations through our Tech Ops Apprentice Program. The popular event drew 425 students and alumni.

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May 29, 2013

Calling All Leftovers! Composting Program At T5!

We’re excited to announce a partnership with Air Ventures and Royal Waste Services to compost leftovers from select restaurants in Terminal 5 (T5) at John F. Kennedy International Airport.  Air Ventures, the franchisee that owns and operates the Jamba Juice and Dunkin Donuts restaurants in T5 and Royal Waste Services have committed to work with us to separate and haul nearly 300 pounds of food waste each day for composting.

Preserving the environment and creating a healthier planet is a core pillar of our sustainability philosophy.  Compost is good for the environment, reduces the amount of solid waste that goes into landfills, redirects it to become a useful product and decreases the production of greenhouse gases.

If a seagull flies over the sea, what flies over the Jamaica Bay on final approach to JFK? You guessed it! JetBlue!

This collaboration is our most recent effort to reduce waste in landfills. Rather than tossing food into the trash, Air Ventures will throw compostable food scraps into bins which Royal Waste Services will then transport to a composting facility to turn it into fertilizer and nutrient rich soil for local farms including McEnroe Organic Farm in upstate New York.  We hope to extend this partnership to other vendors in JFK’s T5, as well as other airports throughout our network.

At JetBlue, preserving the environment is a top priority. We’re creating a healthier planet through a variety of efforts.  We recently accepted Mayor Michael Bloomberg’s Carbon Challenge to reduce carbon gas emissions in New York City. We also took an environmentally-friendly approach during the construction of our new corporate support center in Long Island City, adding to the building’s recognition by the U.S. Green Building Council (USGBC) as having achieved Leadership in Energy & Environmental Design for Existing Buildings (LEED EB) Silver certification.

Since 2008, we’ve partnered with Carbonfund.org, a nonprofit organization that allows customers to offset carbon dioxide emissions generated by their individual air travel. We also offset all crewmember business travel. Carbon offsets balance out carbon dioxide (CO2) emissions from a flight by supporting projects that reduce CO2 elsewhere. Additionally, over the past six years through its One Thing That’s Green, we’ve planted 1,333 trees and cleaned up nearly three tons of trash throughout New York City in an effort to improve air quality. These trees will remove 34,658 pounds of carbon dioxide from the atmosphere over the course of their lives.

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May 28, 2013

JetBlue Receives An Award from PENCIL

Earlier this week we attended PENCIL’s annual gala honoring New York City business leaders’ contributions to education. We were honored to receive the PENCIL Corporate Partner Award, a recognition of the support we give to five PENCIL partnership schools in Queens, New York including Aviation High School and Channel View School for Research. We’re committed to playing a role in education by partnering with PENCIL to enhance public education through innovative programs. In fact, Dave, our CEO, serves as the Chair of the organization’s Board of Directors.

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