September 12, 2013

A Day in the Life: Airports

Welcome to A Day in the Life, where we take you behind the scenes to learn more about the important jobs that work in concert together to run a major airline.

Last month, we told you about our participation in a new video series, entitled “Careers in Aviation,” showcasing the variety of careers within the aviation industry. In partnership with the EAA Young Eagles, the International Society of Transport Aircraft Trading (ISTAT) and LiveAirShowTV, we are passionate about the future of aviation and promoting it as a career choice for students.

In the series, there are five videos featuring our very own JetBlue crewmembers from our Accounting, Airports Operations, Flight Operations, Systems Operations and Technical Operations teams.

Today, we take you into the world of Juan, an Administrative Supervisor at JFK.

Take a look to learn about Juan’s progression to management and what he loves most about life in the airline industry.


Stay tuned for our next A Day in the Life where we will feature another video in this exciting new series. In the meantime, check out some of our past A Day in the Life features.

Are you interested in working here? Check out a list of  our current open positions at

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August 10, 2013

Bringing Play to Children in Sandy-impacted areas

Earlier this year we made a pledge to rebuild New York. As part of this effort, we committed to build three playgrounds in areas impacted by Hurricane Sandy in order to reintroduce play in these communities.   

Following natural disasters, play becomes even more critical as it creates a sense of normalcy and provides an emotional outlet for kids.

Take a look at our first playground in Long Beach, NY.


Through our longstanding partnership with KaBOOM! we work together to create playgrounds in neighborhoods that are lacking resources, While every KaBOOM! Playground build is an inspiring event, the post-Hurricane Sandy builds give volunteers a special chance to reflect on the storm’s impact while revitalizing their neighborhoods.

The next playground build in partnership with KaBOOM! Will take place on Saturday August 17 at Broad Channel Athletic Club in Broad Channel, NY.

For volunteer opportunities click here! 

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August 7, 2013

Get the Bags VIP Treatment!

Today, we are excited to announce Bags VIP, our new concierge service option, provided in partnership with Bags, Inc. Customer can now pay for hand-delivery of their checked luggage from the airport to their doorstep for a minimal fee. This option is available seven days a week, including holidays.


Want to go straight to the resort without the wait? Need to head to your business meeting before stopping at the hotel…No problem! With Bags VIP, customers can place an order online for the service up to one hour prior to departure from all JetBlue domestic airports, Puerto Rico, U.S. Virgin Islands and select pre-cleared international airports arriving into Boston, Orlando and New York’s JFK airport.

At the final destination, customers can bypass baggage claim and go about their business. Their bags will be retrieved directly from baggage claim by a Bags VIP representative using the applied tag and customer provided information. Delivery will take place within four hours of flight arrival to locations within 40 miles of the airport and within six hours to locations 41-100 miles from the airport. Residential delivery times can also be scheduled in advance to accommodate the customer’s need.

For a limited time, pricing starts at $25 for the delivery of one bag, $35 for two and $40 for up to ten bags to a hotel, business, residential address or anywhere the customer chooses within a 40-mile radius of the airport.


More information is available at:


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June 22, 2013

Playground “Design Day” in Broad Channel

We’re continuing our pledge to Rebuild New York following Hurricane Sandy with our next playground build in partnership with KaBOOM!. Taking place on August 17, our customers, crewmembers and neighbors will help build a playground at Broad Channel Athletic Club in Queens, NY. Since Hurricane Sandy, children in the area have not had a safe place to play. On Tuesday, June 18, local students and volunteers participated in Design Day to draft ideas for the new playground.

Broad Channel, located in Jamaica Bay, was hit hard by Hurricane Sandy as water reached seven feet above ground level. Many local residents are still displaced and some businesses are still not back in operation. However, residents shared optimism and hope about rebuilding and are grateful that their area was selected for our next playground build.

We’ve partnered with KaBOOM! to build three playgrounds this year in areas most impacted by the storm.  The first build took place last month in Long Beach, New York. The third will be announced shortly and will take place this fall. To nominate an affected area, head to KaBOOM!’s website.

Learn more about our partnership with KaBOOM!
Learn more about our community efforts around Hurricane Sandy

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June 2, 2013

Hosting Career Day at Aviation High School

We recently hosted a Career Day at Aviation High School in Queens, New York, one of the schools we support through our PENCIL partnership. Representatives from our Talent Acquisition and Tech Ops teams held two information sessions for students to learn about careers at JetBlue, specifically in Technical Operations through our Tech Ops Apprentice Program. The popular event drew 425 students and alumni.

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May 29, 2013

Calling All Leftovers! Composting Program At T5!

We’re excited to announce a partnership with Air Ventures and Royal Waste Services to compost leftovers from select restaurants in Terminal 5 (T5) at John F. Kennedy International Airport.  Air Ventures, the franchisee that owns and operates the Jamba Juice and Dunkin Donuts restaurants in T5 and Royal Waste Services have committed to work with us to separate and haul nearly 300 pounds of food waste each day for composting.

Preserving the environment and creating a healthier planet is a core pillar of our sustainability philosophy.  Compost is good for the environment, reduces the amount of solid waste that goes into landfills, redirects it to become a useful product and decreases the production of greenhouse gases.

If a seagull flies over the sea, what flies over the Jamaica Bay on final approach to JFK? You guessed it! JetBlue!

This collaboration is our most recent effort to reduce waste in landfills. Rather than tossing food into the trash, Air Ventures will throw compostable food scraps into bins which Royal Waste Services will then transport to a composting facility to turn it into fertilizer and nutrient rich soil for local farms including McEnroe Organic Farm in upstate New York.  We hope to extend this partnership to other vendors in JFK’s T5, as well as other airports throughout our network.

At JetBlue, preserving the environment is a top priority. We’re creating a healthier planet through a variety of efforts.  We recently accepted Mayor Michael Bloomberg’s Carbon Challenge to reduce carbon gas emissions in New York City. We also took an environmentally-friendly approach during the construction of our new corporate support center in Long Island City, adding to the building’s recognition by the U.S. Green Building Council (USGBC) as having achieved Leadership in Energy & Environmental Design for Existing Buildings (LEED EB) Silver certification.

Since 2008, we’ve partnered with, a nonprofit organization that allows customers to offset carbon dioxide emissions generated by their individual air travel. We also offset all crewmember business travel. Carbon offsets balance out carbon dioxide (CO2) emissions from a flight by supporting projects that reduce CO2 elsewhere. Additionally, over the past six years through its One Thing That’s Green, we’ve planted 1,333 trees and cleaned up nearly three tons of trash throughout New York City in an effort to improve air quality. These trees will remove 34,658 pounds of carbon dioxide from the atmosphere over the course of their lives.

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May 28, 2013

JetBlue Receives An Award from PENCIL

Earlier this week we attended PENCIL’s annual gala honoring New York City business leaders’ contributions to education. We were honored to receive the PENCIL Corporate Partner Award, a recognition of the support we give to five PENCIL partnership schools in Queens, New York including Aviation High School and Channel View School for Research. We’re committed to playing a role in education by partnering with PENCIL to enhance public education through innovative programs. In fact, Dave, our CEO, serves as the Chair of the organization’s Board of Directors.

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May 23, 2013

Taking Flight to Our 78th City: Philadelphia!

We’re excited to launch service to our 78th city, Philadelphia, Pennsylvania. Starting today, we’ll serve Philadelphia International Airport (PHL) with five daily nonstop flights from Boston’s Logan International Airport (BOS).

To celebrate our 78th destination, today through May 30, flights to/from Philadelphia are on sale from $39 one way for travel between May 1 and September 28, 2013 (blackout dates apply) on

Also, in partnership with First Book, we’ll donate 1,776 books to Stonehurst Hills Elementary in Upper Darby, Pennsylvania and KenCrest Services, an Infant/Toddler Home Community Program with 325 pre-K students with developmental disabilities located in Philadelphia. First Book provides new reading materials to children in need, addressing one of the most important factors affecting literacy – access to books.

Our entrance to the City of Brotherly Love reinforces our commitment to offer the business traveler options for affordable air travel.  Adding Philadelphia to our growing route map helps solidify JetBlue’s already strong relevance for the business traveler, particularly at Logan International Airport, where we now offer service to 17 of the highest demand routes for business travel.  Our service from Boston to Philadelphia will provide more options for the traveling public, inviting customers to experience comfy leather seats with the most legroom of any other domestic airline in coach , free snacks and drinks, free live entertainment and very soon in-flight Wi-Fi service.

Our schedule between Boston and Philadelphia:

Depart – Arrive Depart – Arrive
6:40 a.m. – 8:08 a.m. 8:45 a.m. – 10:15 a.m.
8:45 a.m. – 10:15 a.m. 10:55 a.m. – 12:25 p.m.
11:35 a.m. – 13:00 p.m. 1:40 p.m. – 3:07 p.m.
3:15 p.m. – 4:48 p.m. 5:25 p.m. – 7:04 p.m.
6:10 p.m. – 7:48 p.m. 8:25 p.m. – 9:52 p.m.

- Flights operate daily effective May 23, 2013 –


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May 19, 2013

T5i Topping Off Ceremony

This week at New York’s JFK we celebrated a great milestone in our growth story – the topping out of T5i, our new international arrivals facility. The age-old tradition marks the hoisting of the top-most beam during construction. The celebration was all about recognizing the work of the countless iron workers, carpenters, electricians, tradesmen and tradeswomen who are bringing our expanded home to life. It doesn’t seem that long ago that we were topping out T5!

After a decade of international operations in New York, we’ll soon have our own arrivals facility and be bringing Federal Inspection Services in-house. It will truly make a world of difference for our customer and crewmember experience.

As planned today, T5i will include six contiguous “swing” gates capable of domestic and international use. The site will also be able to accommodate wide-body aircraft. Its added capacity is expected to take us well into the foreseeable future, however, there is still room for additional growth on the site if the need arises. Our customers will no longer have to transfer terminals, so they’ll enjoy shorter connecting times from international to domestic flights. They’ll also be able to enjoy all the amenities T5 offers. Of course, T5i is also a positive for our international airline partnership strategy since our partners will have a viable new terminal option for their operations.

Stay tuned for more updates on our new international arrivals terminal.

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May 11, 2013

Burbank’s First Ever Wings for Autism event

Our Burbank team recently participated in their first ever Wings for Autism—an event our Boston Crewmembers have been involved with since May 2011, originally introduced by the Charles River Center and ARC.

In partnership with Pacific Child and Family Associates, an organization that supports children and adults diagnosed with autism and other disabilities, the Burbank team welcomed approximately 200 participants to Terminal A. Just like in Boston, these families practiced checking in, going through security, and boarding the aircraft.

Our General Manager in Burbank Christine reports that the event was a huge success, and struck an emotional chord with our crewmembers; everyone was so touched to see these families so grateful for the experience. We have received many letters of appreciation from participants, and photos from the day.

Participant Letter

I just wanted to express my deepest thank you to JetBlue and their staff for such an amazing time with Wings for Autism. My son, David, had a blast. He was seated in the front row of the aircraft and asked a million questions. He has had anxiety of flying and this really helped him start over coming that fear. In fact, he now sees it a fun experience after all. Peace is a priceless gift, and I think JetBlue and Wings for Autism helped my son attempt to achieve it. Thank you again.

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