August 3, 2015

High School Aviation Students Soar With Help From the JetBlue Foundation and Organization of Black Aerospace Professionals

5yfUnPGzirdKNaLtA_ZigCzQhEcVRk6OvZFLu0qsAh4Aviation is not always a top career choice for students from underserved communities. The JetBlue Foundation and the Organization of Black Aerospace Professionals (OBAP) are trying to change that. According to current statistics, less than five percent of pilots in the commercial aviation industry are women and/or people of color.


For the second year in a row, the JetBlue Foundation has partnered with OBAP to host the Aviation Career Education (ACE) Academy initiative in select JetBlue cities. This summer, through a grant from JetBlue Foundation, OBAP was able to extend this partnership beyond New York and Orlando to include new initiatives in Los Angeles/Long Beach, Jacksonville, Fla., the U.S. Virgin Islands, as well as San Juan, Puerto Rico.  These week-long series provide high school students with a behind-the-scenes look at the aviation industry as students hear directly from the variety of different departments and people who keep an airline running. Students attending the ACE Academy have career aspirations to become pilot, dispatchers, technicians and air traffic controllers, to name a few.


“Growing up in Queens, I lived minutes away from JFK Airport, yet it was a world away. I remember telling people that I wanted to become a pilot when I grew up. Some folks in my neighborhood didn’t think this was feasible or even within the realm of possibility for me. After fulfilling my dream and becoming a captain, I decided to help mentor the next generation of pilots including those from communities like the one I grew up in to help their dreams become a reality,” said JetBlue Captain Jovan O’Bryant and Director of the OBAP New York ACE Academy.

As part of the ACE Academy, students get hands-on experience to encourage their interest in science, technology, engineering and math (STEM). They receive experience flying, a tour an airport control tower and demonstrations from fire and rescue teams. This year, students in the New York program flew a Cirrus SR20/SR22, and split a three-legged cross-country flight between Connecticut’s Igor Sikorsky Memorial Airport (KBDR), Waterbury-Oxford Airport (KOXC) and back to Danbury Municipal Airport (KDXR).  Students from the Los Angeles/Long Beach program were able to shadow an Air Traffic Controller in action and learn about careers as pilots and dispatchers. While students in the Orlando program were able to simulate flying at JetBlue’s state-of-the-art training facility – JetBlue University.


First Officer Raghib Taquir and Director of the OBAP Los Angeles/Long Beach ACE Academy said, “Last year, OBAP received a grant from the JetBlue Foundation which allowed OBAP to offer this intensive summer program to even more students. After hearing about the OBAP and JetBlue Foundation programs in Orlando and New York, I volunteered to coordinate the first-ever ACE Academy in my hometown – Long Beach. While becoming a pilot or pursing other careers in aviation are the main focus of this program, our overall mission is to expose these students to opportunities and encourage them to continue and attend college.”

The ACE Academy initiative is in line with the mission of the JetBlue Foundation – to increase awareness of aviation-related careers among students of color and students from underserved areas. The ACE Academies in partnership with the JetBlue Foundation are managed by JetBlue pilots and other industry professionals who volunteer their time. The thoughtful curriculum is developed to encourage students to continue STEM studies.

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Admission is offered to high school students, ages 14 to 18 years old that have an interest in learning about aviation. Applicants are competitively ranked based on cumulative GPA and an essay. To apply for an ACE Academy visit

For more information on the JetBlue Foundation visit

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July 29, 2015

Top Five: What you didn’t know about being a Flight Attendant… Oh, and we’re hiring!

Taking your career to new heights can be exciting, especially when it’s climbing above 35,000 feet. Joining the inflight team with JetBlue will have you trading in your desk for a set of wings and a jumpseat—not to mention, you’ll be joining a team of crewmembers who inject blue into everything they do.

These are the top five less-known facts about being an inflight crewmember:

1. You’ll wear many hats. Safety is the number one priority, but you’ll fill various roles from helping customers get the most out of their JetBlue experience.

2.  Commute from anywhere. Some of our Crewmembers choose to commute from where they live today, but we have five fun Crew Bases across the country including Fort Lauderdale, Orlando, JFK, Boston, and Long Beach, California.

3. With seniority comes flexibility. At the start of your career you’ll have the excitement of serving the many routes in our network of Blue Cities, flying to new places as part of our Reserve crew. As you progress in your career, seniority gives crewmembers more flexibility to choose their routes and schedules.

4. You will train at JetBlue University and stay at our brand-new Orlando Lodge. Your career starts with one month of training at our state-of-the-art JetBlue University facility. When you’re not in class, relax and get to know your fellow crewmembers at The Lodge. With four stories, 196 guestrooms, and a whole lot of space to hang, The Lodge will be your home for the first month of your JetBlue experience.

5. You’ll love our culture. Take the energy of a startup and mix it with our five core values and that’s what makes JetBlue stand out in the industry.

Don’t just take our word for it.  Inflight applications are only open for a brief window from time to time, and we want to have you join our crew and experience what it means to be blue. Still think you have what it takes? Show us what you’ve got! Apply now on our career site.

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July 28, 2015

Inspiring Humanity one Coke at a time

New Yorkers are often known to catch a bad rap for being disgruntled and rude. As New York’s hometown airline though, we know that’s not true, so we partnered with our friends at Coke to put humanity to the test.

We took to Penn Station—one of the busiest hubs in New York—with a hidden camera, some Coca-Cola, and a special vending machine that dispensed two Cokes instead of one, then watched what happened.

While we couldn’t follow everyone to see what happened with their extra Cokes, we were inspired to see more than a quarter of visitors immediately share their extra beverage with someone nearby. For those we saw share a coke with a stranger, we showed our appreciation for their kindness by giving them the joy of travel in the form of a free round trip travel certificate with JetBlue.

Here’s what we found:

  • 70% of shares were between and individual and a stranger
  • The most common reason for sharing: “I got two and only needed one, why wouldn’t I?”

So next time your vending machine has a glitch and spits out an extra drink, what will you do? You never know who might be hiding around the corner to brighten your day.

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July 9, 2015

JetBlue adds MLB.TV Streaming Taking Live Baseball to The Skies

The No. 1 Live Streaming Sports Service Brings Free Baseball Broadcasts to Jetblue’s Fast-growing Catalog of Inflight Entertainment Options
NEW YORK, NY — 07/09/15 — JetBlue (NASDAQ: JBLU) today announced a new partnership with MLBAM, the interactive media and internet company of Major League Baseball, that will give JetBlue customers free in-flight access to MLB.TV – the #1 live streaming sports service – on their laptops and supported smartphones and tablets through the At Bat mobile app. The agreement brings free, Internet streaming of live Regular Season baseball games 35,000 feet in the sky for the first time ever, and adds to JetBlue’s expanding catalog of onboard entertainment delivered over Fly-Fi, the industry’s fastest complimentary broadband Internet.

All JetBlue customers traveling in the contiguous United States on Fly-Fi equipped aircraft will have complimentary access to MLB.TV, which offers more than 2,500 live and archived games on demand per season. While MLB.TV typically requires a subscription, JetBlue customers will receive free access while in flight through “The Hub,” JetBlue’s Fly-Fi content portal. For the first time ever, customers using Fly-Fi Hub can catch any Regular Season game being played by any of MLB’s 30 teams at any time.

“Launching MLB.TV is a home run for our customers who are getting more free entertainment than ever included in their JetBlue flights,” said Jamie Perry, vice president brand and product development. “Whether it’s sports, movies, television, music, news or e-books, we’re offering endless entertainment options across multiple screens that goes far away from the drop-down televisions of yesterday that many airlines still serve to customers.”

With speeds up to 20 mbps per device, Fly-Fi offers a true Internet streaming experience that no other U.S. carrier is capable of providing. MLB.TV becomes the first live sports property to join JetBlue’s robust list of leading brands offering content on JetBlue flights including Amazon Prime streaming entertainment (coming soon), The Wall Street Journal, PBS, NatGeo, Vice, Harper Collins and Time, Inc. among others.

“With free in-flight access to MLB.TV on their personal devices, JetBlue customers will now be able to watch live MLB games while traveling,” said Kenny Gersh, EVP, Business, MLBAM. “It’s this type of innovative partnership with an innovative airline in JetBlue that symbolizes our constant drive to expand distribution of games, giving our fans access to live baseball in new ways. This is perfect match partnership baseball fans will love.”

Unlike other carriers that charge sky high prices for Wi-fi, JetBlue is keeping Fly-Fi free for all customers. Fly-Fi Hub content complements JetBlue’s signature seatback entertainment featuring live DIRECTV® programming and 100+ channels of SiriusXM® radio on every aircraft. JetBlue airs more channels of free sports on-board than any other domestic airline. The line-up includes ESPN, ESPN2, ESPNews, ESPNU, NBC Sports, Fox Sports 1 and NFL Network.

Since launching free Fly-Fi broadband Internet in 2013, JetBlue has quickly positioned itself as the leader in inflight entertainment among U.S. airlines.

About JetBlue Airways

JetBlue is New York’s Hometown Airline™, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles (Long Beach), Orlando, and San Juan. JetBlue carries more than 32 million customers a year to 90 cities in the U.S., Caribbean, and Latin America with an average of 875 daily flights.


Established in June 2000 following a unanimous vote by the 30 Major League Baseball club owners to centralize all of Baseball’s Internet operations, MLB Advanced Media LP (MLBAM) is the interactive media and internet company of Major League Baseball. MLBAM manages the official league site,, and each of the 30 individual Club sites to create the most comprehensive Major League Baseball resource on the Internet. MLBAM also develops, deploys and distributes the highest-grossing sports app, At Bat, as well as manages live video content for dozens of sports, news and entertainment clients. It captures, encodes and distributes tens of thousands of live video events annually, powering more live events on the Internet than any other property in the world.

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July 8, 2015

‘Reaching Blue Heights’ By Providing Opportunities to People with Disabilities

Caring and integrity are not only two of JetBlue’s values; they are the pillars on which the airline was built.  JetBlue’s mission of inspiring humanity both in the air and on the ground is applied to hiring and exceeding compliance requirements.  Under the umbrella of its ‘Reaching Blue Heights’ initiative, JetBlue has been working for the past three years with the Viscardi Center, a New York-based organization that helps educate, employ and empower children and adults with disabilities.


Last month, the airline’s mission of inspiring humanity came to life as a team of JetBlue crewmembers worked together to support a very special flight for students from the Viscardi Center.

The day started with a special breakfast at JFK International Airport before the flight carrying 12 students and their caretakers as well as Viscardi staff and nearly 50 customers departed for Boston. Upon arrival, the group explored the terminal and had lunch in the Emirates Lounge before boarding a flight back to JFK.

“After working with and volunteering at the Viscardi Center, we learned that some Viscardi students have never been able to fly due to the fear associated with traveling with a disability. We wanted to provide the JetBlue experience to these students and their families. While we are passionate about providing excellent service to people with disabilities, we can always learn more, and were proud to offer this experience to the wonderful students of Viscardi,” said Bob Bilak, director crew relations and compliance at JetBlue. “

Following the flight, JetBlue will continue to work with Viscardi to discuss how to further enhance the customer experience for people with disabilities. In addition to this unique flight, JetBlue’s Crew Relations, Compliance teams and Talent Acquisition teams provide career coaching to Viscardi students and alumni in an effort to create a talent pipeline for hiring people of all abilities at JetBlue. JetBlue has participated for the past three years in Disability Mentoring Day, a national effort around mentorship opportunities for individuals with disabilities. In May, Viscardi also honored JetBlue with its first-ever Corporate Excellence in Disability Practices Award.

JetBlue is committed to helping people with disabilities in Reaching Blue Heights. The airline is proud to celebrate the 25th anniversary of the Americans with Disabilities Act and will be participating in the first Annual Disability Pride Parade, taking place on Sunday, July 12, 2015 in New York City.

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July 5, 2015

Get A Kick Out Of This

In honor of today’s game, JetBlue is helping some customers fly in high spirits. As fun is one of our core values, we are thrilled to join the excitement and cheer on #USA. Customers flying with us today can “goal” ahead and have a free cocktail on us (a)!

Also, those traveling domestically during game time will be able watch it live at 30,000 feet as all JetBlue seats feature personal seatback screens (b). During game time, fans will have plenty of options onboard to watch the game and other sports programming. JetBlue airs more channels of free sports onboard than any other domestic airline including ESPN, ESPN2, ESPNews, ESPNU, NBC Sports, Fox Sports 1 and NFL Network.

JetBlue customers enjoy individual channel surfing with 36 channels of free, live television programming, including most major networks, plus more than 100 channels of SiriusXM Radio for free, as well as JetBlue Features movies on select routes for a small fee within the US. Movies to Caribbean destinations remain free. JetBlue also offers free and unlimited non-alcoholic beverages and snacks on all flights across its 90-city network.

(a) While supplies last. Limit one drink per person. Offer valid on 7/5/2015 only. Selections may vary; not available on flights operating with express or no inflight service (flights under 340 miles). Must be 21 years of age or older to consume alcohol. Please drink responsibly.

(b) Live satellite TV and radio programming is not available on flights outside the contiguous U.S.

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May 29, 2015

JetBlue Provides a Little “Heaven in Hartford” By Restoring A Skate Park


photo courtesy of Ronald Hawkins

Each year we hold our annual “One Thing That’s Green” campaign and encourage customers to participate in one small green act to make a big difference. In 2014, we encouraged our customers to vote and determine which city would receive a new green space. Residents of Hartford stepped up and voted for us to add a little greenery to their scenery. Hartford won over much larger cities in JetBlue’s network and the city chose to invest these funds in the restoration of Heaven Skate Park, also known as Wexford Park. In order to achieve a cutting-edge cultural vision for this space, the City partnered with KNOX, Inc., the Friends of Heaven Skate Park, and local artists.


On May 18, Mayor Segarra and representatives from Sen. Blumenthal and Sen. Murphy’s office joined more than 100 JetBlue crewmember and community volunteers to restore Heaven Skate Park in Hartford, Connecticut. We added drought resistant plants and cleared away invasive species preparing the park to become a center of recreation in downtown Hartford.


The space is already known for its legal graffiti walls and freestyle skateboarding opportunities. JetBlue’s investment will showcase the beauty of this work, with a new landscape over the course of 2015 that will improve sightlines into the park and add beautiful plantings that highlight the space’s community and artistic expression. For longtime supporters of the park like the City and KNOX, the landscape is one of the final components to make this space a unique gem in Hartford’s park system.


If you’re in Connecticut this Memorial Day weekend, be sure to check out the new space that fosters grassroots arts, recreation and culture for Hartford youth and residents. Admission to the Skate Park is free, and open to the public.

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May 18, 2015

Which Team has more pull?

London’s famed Metropolitan Police Department are back for revenge at the Annual Plane Pull Challenge at John F. Kennedy Airport on Monday, May 18th. NYPD, NYFD and other local municipalities are up for the challenge and ready to pull an A320 for bragging rights!


All efforts will bring visibility to Joining Against Cancer in Kids (the J.A.C.K. Foundation), a UK based charity to fund research designed to discover the causes and cure of Neuroblastoma, a rare childhood brain cancer.

Follow @JetBlue on Periscope to catch live streaming coverage of the events.

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May 8, 2015

A Mother’s Day Gift for Traveling Mamas

Mamava Nursing Pod Now Available at T5

In celebration of Mother’s Day, JetBlue is excited to partner with Mamava and Seventh Generation to bring the first private nursing pod to JFK Airport. This private lactation suite provides another option for nursing moms who seek more privacy when nursing their little ones while traveling through T5. The nursing pod is now available at T5 and is located next to the Kids Play area near Gate 12.


These pods meet the growing interest of mothers to have the choice of a clean, quiet and private space to pump or nurse at the airport. Created by Mamava, a company dedicated to transforming the culture of breastfeeding, the self-contained, mobile pods offer comfortable benches, an electrical outlet and door that can be fully shut for privacy. The 4 ft by 8 ft pods comfortably fit mom traveling with breast pump and luggage or baby, dad and siblings.


JetBlue currently offers family restrooms at T5, but we understand that some moms may like a more private setting when nursing. These nursing pods add humanity to the travel experience and will be available to all travelers as well as crewmembers. This is just one more option for moms on-the-go.

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May 1, 2015

Meet #Crewbot

How can we use technology to improve the customer experience?

Can we find a way for caring, passionate crewmembers who want to work in the airport environment to be able to – even if they’re limited by disability?

How can we quickly “staff up” an airport to assist customers when irregular operations occur?

It’s these sorts of questions that get our Innovation team thinking, and looking in unexpected places for ideas on how to make our customer (and crewmember) experience better. Efficient and quickly scalable staffing at airports is just one of those areas we’re exploring. Since we haven’t found a way to teleport crewmembers from airports where they may be waiting for a flight to come in, to airports where more crewmembers are suddenly needed, we started looking for more accessible ideas.

One innovative idea came to us from our friends at Verizon.  Crewbot is a robotic telepresence solution created by VGo in collaboration with the Verizon Innovation Program and is powered by Verizon’s 4G LTE network.   We trialed VGo so we could explore and think of new ways to use it in our operation.  The Internet of Things (IoT) is fueling a wave of innovation that’s connecting people, places and things in meaningful new ways, changing the way we live, work and play. Tools like the VGo robot are at the forefront, adding new levels of access to individuals all over the world.
For us though, it’s really about utilizing technology to enable better connections between our customers and crewmembers, regardless of where they are. Think of it as high tech meets high touch. It’s also those connections that we know will be important as we explore the tool. Our team has been testing a couple of these Crewbots at our home at JFK T5, gathering feedback from crewmembers and customers alike. So keep an eye out for them if you’re passing through, and let us know what you think!

Airlines are all about helping people travel, so you may be surprised when you hear us talk about working remotely. We’re no strangers to the concept though. When you call 1-800-JETBLUE to talk to an agent, you’re likely speaking to one of our 2,000 crewmembers who work from their homes in the Salt Lake City or Orlando area.

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