November 1, 2012

Helping Our Friends and Neighbors After Sandy

As New York’s Hometown Airline, with the bulk of our operations and our crewmembers in the New York area, the reality of a disaster this large is that there are many who are suffering significant loss. In addition to 1,500 cancelled flights (read the latest on our operational plans here), we have hundreds of crewmembers and thousands of customers who live in the region and were affected.

We understand the need to continue to help one another in every way we can. In addition to working around the clock to get our flights up and flying, we’re also extending the fee waivers for impacted customers to change or cancel flights originally booked for travel before October 28 through November 14 and beyond. Lower Manhattan, as well as parts of Queens, New Jersey, and in places along the coast, are in need of supplies. Water, extra blankets, food, and plenty of other essentials can be donated to these communities in need. See below for a list of resources should you need assistance or want to volunteer your time or resources.

We’ve teamed up with the American Red Cross and will match up to $50,000 in customer donations. You’ll also earn 6 TrueBlue points for every $1 you donate, now through 11/30/12. Donate here.

For the dozens of local crewmembers who have reported a total loss of personal property and have critical needs such as shelter, food, water and clothing, we’re supplying financial and otherwise support from our wholly independent 501(c)3 organization, the JetBlue Crewmember Crisis Fund.

Our Ready Team, or crewmembers who volunteer to work alongside the Red Cross in response to major disasters, were deployed to assist in the relief efforts in the Tri-state area. Crewmembers traveled from other JetBlue cities, including San Juan, Puerto Rico; Salt Lake City, Utah; Fort Lauderdale and Orlando in Florida, and New York to help.

We’re all in this together and are confident that we will get through this as long as we continue to look out for one another and act with caring and safety top of mind.

We partnered with our friends at Wafel & Dinges to provide a hot meal for those impacted by the hurricane around the city

Resources if you’re in need of help or want to volunteer:
Time Out New York’s “How to Help Out After Sandy”
American Red Cross
NYC Service
New York Cares
New Jersey’s Volunteer Emergency Response
Boston Cares
Community Emergency Response Teams
Team Rubicon
The Humane Society
American Humane Association

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June 16, 2012

JetBlue Honored by the American Red Cross

The American Red Cross presented JetBlue with the Corporate Leadership Award at the organization’s annual gala this week. Our COO Rob Maruster accepted the award on behalf of JetBlue, in particular the 500 crewmembers who make up our Ready Team.

Our COO Rob (middle) accepts the award on behalf of our Ready Team

Our Ready Team is the largest group in the Greater New York area, and it champions our caring value— crewmembers volunteer to work alongside the Red Cross in response to major disasters. The Ready Team has been deployed to Bismarck, North Dakota to support pending flooding, provided assistance to residents in Binghamton, NY whose homes were destroyed, created valentines for soldiers overseas, and more; just a few examples of how the Ready Team springs into action—often at a moment’s action.

The award recognizes the Ready Team’s efforts, and JetBlue’s support of the American Red Cross. The 500-strong group will grow even larger this year, with approximately 100 crewmembers scheduled to participate in trainings with the American Red Cross.

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October 2, 2011

JetBlue Crewmembers Help Community Devastated by Irene

On September 10, 2011, eight members from our Ready Team – Crewmembers who volunteer their time and energy to be trained to provide care and support in emergency situations – were deployed for seven days to support the American Red Cross with numerous shelter operations that were opened up to house residents from the Binghamton, N.Y. area. These residents were forced to flee their homes that were destroyed by raging flood waters following Hurricane Irene. The team provided much-needed physical and emotional support during their 12 hour shifts while always keeping a smile on their faces. We salute our caring Ready Team Crewmembers for going above and beyond the call of duty to help those in need.

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