Archive for the ‘Unpacked’ Category

March 1st, 2012

Unpacked: How We Choose New Cities

Welcome to Unpacked, where we demystify hot topics in the airline industry! This time around we’re unpacking how we choose new cities to add to our growing network. At any given point we’re evaluating multiple destinations and considering new ones. The timeline for adding a new destination, including analysis, planning and execution, generally ranges from […]

Posted by in Unpacked | Permalink | Comments (145) | Share on Facebook | Share on Twitter

February 2nd, 2012

Unpacked: Electronic Devices

Welcome back to Unpacked, where we demystify hot topics in the airline industry. This time around we’re tackling electronic devices, otherwise known as those little flashy tools with lots of buttons and a screen that we’re all attached to 24/7. Some of us (#guilty) even feel actual mental and emotional anguish when we have to […]

Posted by in Unpacked | Permalink | Comments (39) | Share on Facebook | Share on Twitter

January 5th, 2012

Unpacked: Business Partners

Welcome back to our fourth edition of Unpacked, where we demystify hot topics in the airline industry. This time around we’re going to peel back the layers of our workforce to explain how we work with business partners to keep our airline flying. In addition to our 14,000 crewmembers that work on our reservations lines […]

Posted by in Unpacked | Permalink | Comments (4) | Share on Facebook | Share on Twitter

December 8th, 2011

Unpacked: Turbulence

Welcome back to our third edition of Unpacked, where we demystify hot topics in the airline industry. This time around we’re going to look at things that go bump in the night (or day), otherwise known as turbulence. Turbulence is essentially fluctuations in patches of air that make you feel like you’re off-roading in a […]

Posted by in Unpacked | Permalink | Comments (10) | Share on Facebook | Share on Twitter

November 3rd, 2011

Unpacked: Diversions

Welcome to the second edition of our new column, Unpacked, where we tackle topics that are top of mind to travelers on the first Thursday of each month (check out our first edition, Unpacked: Lightning Strikes). We planned on publishing a piece on turbulence this month, but that topic got diverted due to this week’s […]

Posted by in Unpacked | Permalink | Comments (3) | Share on Facebook | Share on Twitter

October 6th, 2011

Unpacked: Lightning Strikes

Welcome to our new column, Unpacked, where we demystify some of the most provocative topics on the minds of fliers. We’ll unpack a new topic of interest to travelers and lovers of aviation on the first Thursday of each month. The first edition brings us to one electrifying topic: lightning strikes. You hear about planes […]

Posted by in Unpacked | Permalink | Comments (27) | Share on Facebook | Share on Twitter