Archive for the ‘Unpacked’ Category

April 8th, 2014

Unpacked: The Polar Vortex

Welcome to Unpacked, where we demystify hot topics in the airline industry. As we shake off the cold of winter, truly one for the record books, we wondered if it was merely the winter of our discontent, or if there was something more fundamental happening with our climate. This matters to us because shifts in […]

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September 5th, 2013

Unpacked: Working from Home

Welcome to Unpacked, where we demystify hot topics in the airline industry. This time we’re talking about a topic that brings a smile to just about anyone’s face: working from home. Here at JetBlue more than 1,900 of our 15,000 crewmembers work from home, mostly in and around Salt Lake City, where we have one […]

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August 1st, 2013

Unpacked: Sights And Sounds On An Airplane

Welcome to Unpacked, where we demystify hot topics in the airline industry! This time we’re talking about some of the mysterious noises you may have heard on a plane.   Whether you’re a first time flier or a world traveler, we know an unexplained noise or event can cause a little bit of anxiety. To help, […]

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June 6th, 2013

Unpacked: Stormy Summer Weather

Welcome to Unpacked, where we demystify hot topics in the airline industry! This time we’re talking about pesky stormy summer weather. Summer is upon us, which means peak travel time for us, and hopefully a fun trip (or two!) planned for you. There’s only one thing getting in the way of a beautiful relationship between us […]

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May 2nd, 2013

Unpacked: Air Traffic Control Programs

Welcome to Unpacked, where we demystify hot topics in the airline industry! This time we’re talking about a topic you likely heard a lot about in the past two weeks around the sequester, or FAA furloughs, Air Traffic Control. Different types of Air Traffic Control (ATC) Programs The National Airspace System (NAS) is one of […]

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April 4th, 2013

Unpacked: Delicate Luggage

Welcome to Unpacked, where we demystify hot topics in the airline industry! Check it: This time we’re talking about the delicate topic of checking fragile items. It’s spring break travel time again and the topic of baggage is a hot one. Last year we shared an Unpacked column that talked about the path of a […]

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March 7th, 2013

Unpacked: South By Southwest

Welcome to Unpacked, where we demystify hot topics in the airline industry! The hot topic across many industries this week is South by Southwest (SXSW), the annual festival showcasing some of the best and brightest in music, film and interactive art. Held in Austin, Texas each year, SXSW has gained a larger presence each year and […]

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February 7th, 2013

Unpacked: Love

Welcome to Unpacked, where we demystify hot topics in the airline industry! This time we’re talking about a different kind of “hot topic,” love. Love is a strong word, and we’re not afraid to use it. We love who we are. We love what we do. And we love the people and communities that we serve. With the […]

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January 25th, 2013

Unpacked: Unruly Customers

It’s our privilege to fly tens of thousands of people every day from every cross-section of life. Serving as many people as we do also means dealing with a variety of challenges imaginable. You name it and we’ve seen it. Sometimes, in order to ensure a safe cabin environment, we have to ask a customer to […]

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January 3rd, 2013

Unpacked: Deicing

Welcome to Unpacked, where we demystify hot topics in the airline industry! This time we’re talking about a timely winter topic, deicing. Deicing is exactly what it sounds like: the prevention or removal of snow or ice from aircraft during winter weather. From North to South and East to West, ’tis the season to deice, […]

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