Sometimes It’s A Bird AND A Plane (but sadly, no Superman)… Welcome to Unpacked, where we demystify hot topics in the airline industry! Following last week’s incident, we received lots of questions from people about what happened and about what happens generally when there’s a “bird strike.” While the nomenclature might seem obvious, there’s actually [...]
Archive for the ‘Unpacked’ Category
April 5th, 2012
Unpacked: Baggage
Got baggage? Who doesn’t? ;) We’re in the busy spring break travel season now, and you’re all set to jet. Whether you neatly fold your clothes and check off each item as it goes into your suitcase two days before your trip, or the type who throws everything into your bag ten minutes before you [...]
March 1st, 2012
Unpacked: How We Choose New Cities
Welcome to Unpacked, where we demystify hot topics in the airline industry! This time around we’re unpacking how we choose new cities to add to our growing network. At any given point we’re evaluating multiple destinations and considering new ones. The timeline for adding a new destination, including analysis, planning and execution, generally ranges from [...]
February 2nd, 2012
Unpacked: Electronic Devices
Welcome back to Unpacked, where we demystify hot topics in the airline industry. This time around we’re tackling electronic devices, otherwise known as those little flashy tools with lots of buttons and a screen that we’re all attached to 24/7. Some of us (#guilty) even feel actual mental and emotional anguish when we have to [...]
January 5th, 2012
Unpacked: Business Partners
Welcome back to our fourth edition of Unpacked, where we demystify hot topics in the airline industry. This time around we’re going to peel back the layers of our workforce to explain how we work with business partners to keep our airline flying. In addition to our 14,000 crewmembers that work on our reservations lines [...]
December 8th, 2011
Unpacked: Turbulence
Welcome back to our third edition of Unpacked, where we demystify hot topics in the airline industry. This time around we’re going to look at things that go bump in the night (or day), otherwise known as turbulence. Turbulence is essentially fluctuations in patches of air that make you feel like you’re off-roading in a [...]
November 3rd, 2011
Unpacked: Diversions
Welcome to the second edition of our new column, Unpacked, where we tackle topics that are top of mind to travelers on the first Thursday of each month (check out our first edition, Unpacked: Lightning Strikes). We planned on publishing a piece on turbulence this month, but that topic got diverted due to this week’s [...]
October 6th, 2011
Unpacked: Lightning Strikes
Welcome to our new column, Unpacked, where we demystify some of the most provocative topics on the minds of fliers. We’ll unpack a new topic of interest to travelers and lovers of aviation on the first Thursday of each month. The first edition brings us to one electrifying topic: lightning strikes. You hear about planes [...]
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