JetBlue Blog

On Monday we celebrated our 13th birthday, but our week of birthday celebration continues! Check out a timeline showing a sampling of our airline’s history over the past 13 years. From our very first commercial flight in 2000 to joining New York City’s skyline in 2012, we outline some of the key achievements that have [...]

We’re all settled into our new home in Long Island City, Queens. If you missed all the hoopla, check out more from our recent sign lighting, and the official opening of our support center back in April. As the only major airline with its headquarters in New York City, the significance of our neighborhood as [...]

El año pasado lanzamos nuestra campaña publicitaria Tú Por Encima de Todo™ con un estilo icónico e ideas que hablan sobre nuestras creencias: los pasajeros son nuestra prioridad. Parece obvio y sin embargo muchos de nuestros competidores todavía no entienden cuales son las Reglas de Juego.  Con una grafica limpia y divertida que llama la atención [...]

Five years ago this week our first E190 flight took to the skies from BOS to JFK, the first commercial flight on an E190! We made history once again in 2008 when the McCain-Palin charter made the longest E190 flight ever from ANC to BUF. We’ve since expanded with E190 routes all along the East [...]

As relayed by IT Airline Operations Business Analyst Jesus: I joined JetBlue in November of 2009 as a Business Analyst in the IT Airline Operations group. I have been a big fan of JetBlue for far longer though. My first experience with the company came in 2004 when JetBlue launched service between my hometown Boston [...]

Customers and fans of JetBlue who live in Buffalo – the destination of our first ceremonial flight 10 years ago – will have the opportunity to win one of up to 100 New York-themed event, travel and destination prizes including JetBlue tickets, TrueBlue points and hotel stays. The secret location of the giveaway in Buffalo [...]

Our CEO, Dave Barger sat down with Airline Business for an in-depth interview that traversed the landscape of our airline at the 10-year mark, from the changes that our business model has undergone, to potential capacity, destination and fleet expansion to come. Dave emphasized that we’ve earned our right to fly into the second decade [...]

As told by a Customer Support Crewmember: I had a Customer call because she wanted to make sure that her husband’s bad knee was in the aisle for their trip to Jamaica.  I advised her to book him an aisle seat on the left-hand side of the plane, any C seat. She then said on [...]

We had just opened our terminal, T5, at New York’s JFK airport when a Customer approached the “Just Ask” information desk with a confused look on his face. “Something’s different here,” he said. In case you’re not familiar, T5 is that ultra-modern-looking, 625,000-square-foot, state-of-the-art terminal that we opened in late 2008. It contains 26 gates, [...]

Not too long ago, in a small building found in Queens, we were destined for greatness. We struggled to create Dunkin’ Donuts’ Next Donut – and it wasn’t just a good donut. No, it was a really really good donut. Light, fluffy and delicious, like us. Well we aren’t exactly light, or fluffy. But we [...]