Archive for the ‘In The News’ Category

April 4th, 2012

Pay For Carry-on Luggage? Fuggedaboutit!

Extrago Sherpa Shirt*, special outerwear that JetBlue designed to hold “an entire trip’s worth of necessities, including the money you’ll save by not checking or carrying on your bag.” We thought it was an April Fool’s joke, but turns out it’s true. Starting today, a second airline will be charging for carry-on luggage; the second […]

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March 26th, 2012

Forbes: JetBlue is Customer Service Done Right

Forbes recently ran an article that pitted our customer service against another airline’s, noting the difference in attitude between each carrier’s crewmembers. With our seventh consecutive J.D. Power Award for Excellence in Customer Service, it’s no secret that we’re doing a great job in delivering something special onboard, and the compliment letters we receive from […]

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March 15th, 2012

Who wants more Washington flights?

Monday we filed a “capital-to-capital” application with the United States Department of Transportation to receive permission to provide new long-distance service from Ronald Reagan Washington National Airport to two unique and sought-after destinations: San Juan, Puerto Rico and Austin, Texas.   These proposed flights would be the only nonstop service between the U.S. capital’s downtown airport […]

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March 9th, 2012

Buckle Up For Safety!

You may have heard about an incident involving customers traveling with us from Turks & Caicos to Boston recently who were asked to deplane and catch the next flight home because they were not in compliance with our crewmembers’ instructions to fasten their seat belt while on an active taxiway.  While we won’t discuss further […]

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March 3rd, 2012

Why Twitter Ties Resemble Airline Maps

An interesting segment on NPR drew an analogy between Twitter ties and airline hub maps. A recent study from the University of Toronto found that airline connections between your city and the rest of the world predict your Twitter connections. For example, if you live in New York, you’re more likely to have followers in […]

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February 27th, 2012

JetBlue Featured on Bloomberg TV

On Friday, Bloomberg TV stopped by our home at JFK’s T5 to learn all about how JetBlue flies. They interviewed live with our CEO Dave, CFO Mark, and SVP of Marketing Marty. Check out the below videos from their time with us. JetBlue Takes Flight The Economy of JetBlue Inside JetBlue: What Happens to Your […]

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February 24th, 2012

JetBlue On Bloomberg’s “Inside JetBlue” Series All-Day Today!

Bloomberg TV recently produced an in-depth feature for its “Inside JetBlue” series to showcase the history and culture of JetBlue and the inner workings of our operation! The segments that will be airing include the challenges of the airline industry: How does JetBlue keep customers happy and stay competitive in a business with so many […]

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February 12th, 2012

Dave visits Embry-Riddle Aeronautical University

Last week, Our CEO Dave joined several aviation industry leaders and fellow members of the NextGen Advisory Committee for a roundtable discussion with students at Embry-Riddle Aeronautical University on the school’s campus in Daytona Beach, Fla. The panelists discussed the future of our air traffic control system and other significant issues facing today’s aviation industry. […]

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January 27th, 2012

Dave on CNBC’s Fast Money

Following yesterday’s earnings announcement, our CEO Dave guested on CNBC’s Fast Money to talk about our financial results, airline partnerships, our fuel hedging strategy and more.

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January 22nd, 2012

T5 Named One Of The World’s Most Beautiful Airport Terminals!

Frommer’s Travel named T5 as one of the world’s most beautiful airport terminals; ten made the cut including Wellington’s “Rock” terminal (New Zealand), Seoul’s Incheon Airport (South Korea), Reykjavik’s Leif Eriksson Air Terminal (Iceland) and more. Citing our sleek, modern look and impressive food court, Frommer’s notes that we’re one of the few that combine […]

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