JetBlue Blog

Our leadership, Dave (our CEO), Rob (our COO), and Robin (our CMO), were recently at Fort Lauderdale/Hollywood to meet with the Broward County Aviation Department about the massive infrastructure development project underway at the airport. During their trip, they sat down with the Sun Sentinel and spoke about past growth in this market, future expansion, and how [...]

If you’re named April and flying JetBlue today, you’ll receive a JetBlue credit equal to the amount of the fare you paid for today’s flight, because JetBlue understands that this should be your day, not the fools. No fooling! “April 1st isn’t always fun and games for everyone.” said April Dinwoodie, JetBlue’s Director of Media [...]

While most end of summer vacations focus on soaking up the last rays of August sun, my favorite Labor Day trip embraced the fall and took me straight into the great outdoors smack-dab in the center of the city that never sleeps — New York City’s Central Park. I arrived in the city early Friday [...]

Chef Marcus Samuelsson’s website, Food Republic, recently published a round-up of the eight airlines with the best snacks. We made their list, along with Hawaiian, Singapore, British Airways, and more. Here’s what it says about our selection of goodies: “Perennially popular domestic carrier JetBlue is serious about snacking. No matter the length of the flight, [...]

CNBC Fast Money featured a segment called Inside JetBlue, which gave an overview of how our airline operates from all angles, and how we’re doing things differently in the industry. From our work with Pratt and Whitney on increasing fuel efficiency, to the future of our aircraft with sharklets, and our unique Live From T5 [...]

Heaps of seafood steam on the stove while family members gather in the open kitchen to mix drinks, play card games and dance. Music and laughter spill out of the open windows as the sun sets over the Outer Banks. My vacations on the beaches off the coast of North Carolina are among my favorite [...]

Extrago Sherpa Shirt*, special outerwear that JetBlue designed to hold “an entire trip’s worth of necessities, including the money you’ll save by not checking or carrying on your bag.” We thought it was an April Fool’s joke, but turns out it’s true. Starting today, a second airline will be charging for carry-on luggage; the second [...]

Forbes recently ran an article that pitted our customer service against another airline’s, noting the difference in attitude between each carrier’s crewmembers. With our seventh consecutive J.D. Power Award for Excellence in Customer Service, it’s no secret that we’re doing a great job in delivering something special onboard, and the compliment letters we receive from [...]

Monday we filed a “capital-to-capital” application with the United States Department of Transportation to receive permission to provide new long-distance service from Ronald Reagan Washington National Airport to two unique and sought-after destinations: San Juan, Puerto Rico and Austin, Texas.   These proposed flights would be the only nonstop service between the U.S. capital’s downtown airport [...]

You may have heard about an incident involving customers traveling with us from Turks & Caicos to Boston recently who were asked to deplane and catch the next flight home because they were not in compliance with our crewmembers’ instructions to fasten their seat belt while on an active taxiway.  While we won’t discuss further [...]