Archive for the ‘Customers’ Category

April 22nd, 2013

Sequestered

If you’ve been watching the news lately, you’ve probably heard the word “sequestration” quite a bit. The FAA has cut staffing at Air Traffic Control facilities as a result of the government budget sequester, and the first round of these cuts went into effect on Sunday. With fewer employees to manage traffic in and around airports, delays […]

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April 20th, 2013

Boston Operations

We’re pleased to report our operations at Boston Logan International Airport (BOS) are flowing smoothly. However, we understand many customers’ plans were disrupted yesterday, and our fee waiver remains in place for those traveling to/from BOS Saturday, April 20, 2013. Customers may rebook their flights for travel through Tuesday, April 23, 2013 without fee or […]

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April 19th, 2013

Boston Fee Waiver

Update 5 p.m. Flights remain on or close to schedule at Boston’s Logan. We’ve further extended our fee waivers for customers to rebook their flights for travel through Tuesday, April 23, 2013 without fee or difference in airfare. Please call 1-800-JETBLUE for further assistance. Update 11 a.m. We’ve extended our fee waivers for customers to […]

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April 10th, 2013

They’re Baaack! Thunderstorms Move Into the Northeast

It’s barely spring and yet those pesky thunderstorms so common during the summer months are now upon us. Rain and thunderstorms are expected during the evening hours today and we may see delays at the New York are airports including JFK, EWR, LGA and HPN. As we’ve shared previously, thunderstorms can happen at any time of […]

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April 9th, 2013

Live From T5: Emeli Sandé

We’re excited to announce the next up in our Live From T5 concert series: an exclusive live performance by Emeli Sandé on Friday, April 26 at 5 p.m. ET. Sandé gracefully weaves together blues, jazz and R&B on her critically acclaimed debut CD “Our Version of Events.”  She will perform her chart topping single “Next […]

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April 5th, 2013

Show Us Your One Thing That’s Green

In 2008, we made a promise to ourselves, our planet and our customers. That promise was to work hard on reducing our carbon footprint, measure, understand and reduce the amount of natural resources we use to do business, and educate our crewmembers and communities while encourage individuals to make small changes for a healthier, cleaner […]

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April 1st, 2013

Aprils’ Flights Are On Us!”

If you’re named April and flying JetBlue today, you’ll receive a JetBlue credit equal to the amount of the fare you paid for today’s flight, because JetBlue understands that this should be your day, not the fools. No fooling! “April 1st isn’t always fun and games for everyone.” said April Dinwoodie, JetBlue’s Director of Media […]

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March 18th, 2013

TrueBlue Web Refresh Coming to a Site Near You!

You asked, we listened! We’re launching a new and improved TrueBlue site with enhanced features based on feedback from our customers. This is just one more way that we’re making the TrueBlue loyalty experience even more convenient and easy to navigate. Check out the below video for a sneak peak of what the new site […]

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March 12th, 2013

Going Above to Celebrate Love

When our Inflight crewmembers Nickeloa, Virginia and Daniel heard that an engaged couple was on board their recent BUR-JFK flight—en route to City Hall in NYC for their wedding— they got ridiculously excited to make the flight special for them. And that’s not all! Virginia volunteered to be the witness at the couple’s wedding! The couple, Rick […]

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March 8th, 2013

Winter Weather Fee Waivers

Mother Nature sure has a sassy way of telling us it’s not quiet Spring yet. The Northeast and New England regions are seeing snowy, windy conditions today. As a result, we’re waiving change/cancel fees and fare differences for those traveling today to/from the following cities with an opportunity to rebook through Sunday, March 10: Northeast […]

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