JetBlue Blog

It’s time to vote for JetBlue for the second annual Passenger Choice Awards. Last year we took home the gold for Best Cabin Ambience, and we’re hoping you’ll help us come out a winner again! Head to the Passenger Choice Awards now and thanks in advance for voting! The Passenger Choice Awards™, created by APEX [...]

TravelAge West Magazine has nominated JetBlue for its annual Wave Award in the category of Best Domestic Airline. We’re up against American, Continental, Delta, and Hawaiian. Voting takes place throughout April and the winner will be announced on June 2. Vote early and often for us!

Vote for JetBlue for Budget Travel magazine’s Readers’ Choice Awards poll! “Poll ends April 15, 2011. Nominees for most poll categories were chosen by readers, over the course of a series of blog posts. (Readers were asked to suggest their favorite picks and least favorite picks in a number of categories, which were then tallied [...]

Time Magazine selected 140 Twitter feeds that are “shaping the conversation” and we’re included! Vote early and often for JetBlue! Place your vote!

We’ve been named a Bersin & Associates 2011 Learning Leader in the category of Operational Training and Development Excellence for our transition to Sabre, which was “heralded as one of the most seamless in the industry.” Bersin & Associates is a world-class research and consulting firm that empowers HR organizations to drive bottom-line impact. Press [...]

We’re proud to take home the gold as the About.com Reader’s Choice Award Winner for Best U.S. Budget Airline. This is the first year the Best U.S. Budget Airline category was included. Five finalists were chosen in the category and readers voted for winners during the period from Feb. 11 to March 8. Congratulations to [...]

J.D. Power and Associates named us as one of the top 40 brands for customer satisfaction, regardless of industry. As the recipient of the top score among airlines for six straight years, this is in line with past recognition, but it’s certainly a big honor to know that our level of customer service ranks as [...]

We’ve been selected as one of five finalists in the 2011 About.com Reader’s Choice awards in the budget airline category. Between now and March 8, readers will be voting for their favorite U.S. Budget Airline, and the winner will be announced on March 15. Other nominees include AirTran, Southwest, Spirit and Virgin America. Vote early [...]

We are proud to receive the highest customer loyalty ranking in the airline industry for the second consecutive year based on the Satmetrix 2011 Net Promoter® industry rankings. We received a Net Promoter Score (NPS) of 60 percent, 45 points higher than the industry average that profiled eight national carriers. NPS is based on customers’ [...]

In the January/February 2011 issue of Porthole Cruise Magazine, the Editor-in-Chief and Publisher Bill Panoff named his top travel picks for the year. In his words, the annual Editor-in-Chief Awards are given to those that “have gone above and beyond in terms of service, quality, and excellence.” As such, he has awarded us with the [...]