Archive for the ‘Awards’ Category

November 8th, 2011

NewNowNext Travel Awards Winner: Best Airline!

We’re pleased to take home the “Best Airline” award in Logo’s, a unit of Viacom’s MTV Networks, third annual travel awards. We were up against some stiff competition in the airline category including Singapore Airlines, Qantas, Southwest, Virgin America, and American. Of JetBlue, ShermanTravel.com said, “There are lots of incredible international airlines out there, but […]

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October 14th, 2011

Our Cabin Ambiance is a Winner!

We aim to show our customers a good time when they fly and delivering a great atmosphere is a key factor in accomplishing that goal. Roomy seats? Check. Unlimited blue chips and other tasty snacks? Check. An impressive supply of DirecTV and Sirius XM channels? Yes, please. These are just a few of the reasons […]

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October 4th, 2011

Saying Thank You To Our Crewmembers

Yesterday, we ran full-page ads in major newspapers across our network thanking our crewmembers for winning a J.D. Power and Associates award for the 7th year running. The ads not only thank our crewmembers for their unwavering dedication and consistently great customer service, but also give our customers a chance to share their stories, too. […]

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September 28th, 2011

JetBlue nominated for best airline from Logo TV

Once again we’ve been nominated by the LGBT-themed Logo television network for Best Airline in their 2011 NewNowNext Travel Awards! We’re up for bragging rights as the world’s best airline! There’s no question who’s the most fabulous — but we need your vote! A panel of travel savvy journalists and industry experts nominated the contenders. […]

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August 13th, 2011

JetBlue Wins Prestigious Voice Of The Customer Award

We were recently recognized in the third annual Forrester Research Voice Of The Customer Awards at the Forrester Customer Experience Forum in New York. The VoC Awards recognize initiatives that help companies dramatically improve how they collect, interpret and react to customer feedback. This year, there were 40 entries. Winners were chosen based on five […]

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August 7th, 2011

JetBlue Receives Forrester 2011 Voice of the Customer Award

We’re pleased to have been awarded the prestigious 2011 Voice of the Customer Award by Forrester Research. The Forrester Voice of the Customer Award recognizes organizations that excel in collecting, analyzing, and acting on customer feedback. Allegiance helps companies analyze and apply Voice of Customer (VOC) data to make decisions that improve their business. Of […]

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July 9th, 2011

Customers send in kudos following Boston Globe ad

To celebrate our Crewmembers’ contributions to our seventh J.D. Power win, last week we placed the below ad in the Boston Globe with a call for Customers to tweet their kudos for our Crewmembers! We received many great submissions, a selection of which are posted here. A few great tweets! sonear: Thank you Cpt Karen […]

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June 25th, 2011

JetBlue named Best Domestic Airline in North America

We’re proud to be named the Best Domestic Airline North America at the 2011 World Airline Awards.  The award was announced earlier this week at the Paris Air Show. More than 18 million airline passengers voted for more than 200 airlines.  Virgin America came in second place and WestJet third. Learn more about the World […]

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June 20th, 2011

Vote for JetBlue for the 2011 Passenger Choice Awards!

It’s that time again! Vote for JetBlue for the third annual Passenger Choice Awards. For the past two years we took home the gold for Best Cabin Ambience , and we’re hoping you’ll help us come out a winner again! Head to the Passenger Choice Awards now and thanks in advance for voting! The Passenger […]

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June 8th, 2011

JetBlue Awarded Seventh Consecutive Customer Satisfaction J.D. Power and Associates Honor

New York-based JetBlue Airways, devoted to becoming the Americas’ Favorite Airline by bringing humanity back to air travel, today was awarded highest honors in airline customer satisfaction among low-cost carriers for the sixth year by J.D. Power and Associates 2011 North America Airline Satisfaction Study(SM). This is the seventh consecutive customer satisfaction award JetBlue has […]

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