Archive for the ‘A Tale of Blue Cities’ Category

June 27th, 2013

A Tale of Blue Cities: Flat Stanley

During my time as a member of the faculty at JetBlue University, I have had the privilege of leading tours of our training facility for various groups and visitors, but none as interesting as my most recent guest. For the past few weeks, I have played host to a boy named Stanley – Flat Stanley.  […]

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May 22nd, 2013

A Tale of Blue Cities: My New Friend, Mr. B

My New Friend, Mr. B I help out at the airport occasionally and while there recently, I heard a man raise his voice to a crewmember in what sounded like frustration.  When I approached him to see how I could assist, I found that he and his wife had walked around the queue of people waiting […]

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April 29th, 2013

A Beary Happy Ending

You might remember last month’s A Tale of Blue Cities story about how our crewmember Diane went to some beary extreme lengths to help a little boy try to find his life-long friend “bear bear” that he lost on a JetBlue flight. As we can all use a happy ending, below is a photo we […]

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April 25th, 2013

A Tale of Blue Cities: Calming A Nervous Flyer

I was traveling to Boston this week for a day trip – a quick up and back for a meeting.  Before boarding began, I was chatting with our Airport Opertions crewmembers at the gate in Orlando when a young man named Andy came to the counter with a concerned look on his face.  He explained […]

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March 28th, 2013

A Tale of Blue Cities: Beary Lost

My colleague Miguel, JetBlue tech expert and Airport Operations Supervisor in San Jose, California noted in his recent Tech Thursday column about how our customers sometimes leave behind souvenirs or more gadgets, like phones or handheld games, on our planes. There are some items people may lose, that may not seem significant to many.  But […]

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February 27th, 2013

A Tale of Blue Cities: Willow Finds a Home

This is the story of an abandoned dog, a kind-hearted Northerner, and the airline that brought them together. Throughout the years, my sister Gail and I have shared a passion for helping rescued dogs find good homes. We have both worked with rescue groups and have both fostered dogs in our homes. It’s our shared […]

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January 22nd, 2013

A Tale of Blue Cities: Puppet show at 30,000 feet

As an airline employee, I spend a good amount of time on airplanes, whether it’s for business or pleasure. I have always been drawn to the energy of airports. And often, as I sit waiting to board, I enjoy observing the people who are part of the fabric and rhythm of the airport terminal. I […]

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December 18th, 2012

Welcome to the First Edition of “A Tale of Blue Cities”

Welcome to the first edition of a new monthly column, A Tale of Blue Cities, authored by our very talented and witty Diane, a curriculum developer at JetBlue University down in Orlando. Each month, Diane will share warm and fuzzy stories from her experiences at JetBlue and flying the network. In this first edition, she […]

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December 18th, 2012

Meet Diane, the Woman Behind “A Tale of Blue Cities”

After nine years with the airline, Diane Mahoney is currently a curriculum developer at JetBlue University in Orlando, Fla. where she creates the training materials to help welcome new crewmembers onboard. You may have seen this face before!  Diane’s been on three network game shows in the past.  And who knows, maybe you’ll catch her […]

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