eddiefromjetblue's Posts

October 22nd, 2008

Dinner Time!

“Where can I get a smoothie?” “I want something all-american like a burger?” “Just a sandwich.” So I went from Wal-Mart greeter to Zagat Guide. It seems everyone wants to know where to go to eat, drink, and wait for their flight. Aside from the pizza place being closed and Jamba Juice not making smoothies […]

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October 22nd, 2008

T5 Greeters!

So I have to admit, I kind of feel like a Wal-Mart people greeter. And I love it! I have taken “Just Ask” to a whole new level. I am trained to spot confused looking jetters. And it’s so easy! So far, I’ve run three people to a gate, let college kids call home to […]

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October 22nd, 2008

Burning Questions

In my first hour, the most common question I’ve been asked is: Where are the pay phones? (Which of course begs another question: who uses pay phones???) The answer is tricky: half of them have been installed but few seem to work at this time. I’ve been letting folks use my cell phone. Who knew […]

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October 22nd, 2008

Ambassador Reporting for Duty

Since I’m supposed to be helping the Customers find their way around T5 today, I forewent (is that a word) the usual shuttle and opted for the full Air Train experience instead. As I’m walking up, my iPod is playing the Eagles’ “No More Cloudy Days” and it’s perfect actually. Even though I’ve worked at […]

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September 22nd, 2008

Clap Your Hands – 2:45 p.m.

So many speakers, dignitaries, officers, and VIPs that I can’t even keep track of how many times I clapped. There is a hum in the air here (I think it’s people ready for the entertainment). Below: JetBlue CEO Dave Barger, Mayor Michael Bloomberg, Premier of Bermuda Ewart Brown, and Queens Borough President Helen Marshall. There […]

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September 22nd, 2008

David Neeleman at Opening – 2:12 p.m.

From standing room only to a standing ovation as JetBlue founder and former CEO and chairman David Neeleman walks in. What a moment!

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September 22nd, 2008

Standing Room Only – 2:02 p.m.

I’m here in a room filled with Crewmembers. I mean, really full. Then there’s media, security, cameras– it’s nuts. And here I am foregoing conversation to talk with you. I can tell you that we are packed in here (standing room only). Looks like the show is starting now. More to come.

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September 22nd, 2008

Press Conference – 1:50 p.m.

Checking in at the press conference and it’s been great seeing Crewmembers from all over that we always email but hardly ever see— friends from HOU, PHX, LGB, FLL, OSC, AUS, SFO, HPN, FLL, ORD, SWF, SSC and even other floors in FSC. We really should do these more often! Oh, by the way, I […]

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September 22nd, 2008

New Strategy – 12:48 p.m.

I had to give up on the food (2 lines ran out of food once I got to the front). So I’m letting my ice cream settle and watching the awards show. Lots of Crewmembers winning flights, getaways and mysterious gift packages. Now I’ll go back for more ice cream. When life runs out of […]

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September 22nd, 2008

“JetBlue Does it Up Right” – 11:47 a.m.

And back to the food now… We’re out at the Crewmember and family member BBQ on the arrivals roadway. Talking to one of the workers from Local 580 who also worked on another airline’s recent new terminal at JFK he says, “there’s wasn’t anything like this; JetBlue knows how to do it up right.” I’m […]

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