January 1, 2014

UPDATE: New Year, New Storms!

It’s not exactly how we wanted to ring in 2014, but we’re prepping our de-icing equipment and preparing for a big winter storm soon to impact the Eastern seaboard. While we’re doing what we can to prepare, we also know that when mother nature puts her foot down, we’re going to pay attention.

Delays and cancellations as a result of slowed traffic in and out of  our Eastern cities, are likely, but we want to make sure our customers have options available to them. We will waive change/cancel fees and fare differences for customers traveling on Thursday, January 2, 2014 and Friday, January 3, 2014 to/from the following cities:

NYC Metros:

  • New York (JFK)
  • New York (LGA)
  • Newark, NJ (EWR)
  • Westchester County, NY (HPN)

Washington DC Metros:

  • Baltimore, MD (BWI)
  • Reagan National Airport (DCA)
  • Washington Dulles (IAD)

Boston Metros:

  •  Boston, MA (BOS)
  • Worcester, MA (ORH)

Providence, RI (PVD)
Newburgh, NY (SWF)
Hartford Springfield, CT (BDL)
Portland, ME (PWM)
Buffalo, NY (BUF)
Rochester, NY (ROC)
Syracuse, NY (SYR)
Pittsburgh, PA (PIT)

Customers may rebook their flights for travel through Sunday, January, 9, 2014 prior to the departure of their originally scheduled flight. Customers with cancelled flights may also opt for a refund. Original travel must have been booked on or before Tuesday, December 31, 2013.

To rebook travel or request a refund online, click here. For further assistance please call us at 1-800-JETBLUE(538-2583).

If you’re still planning on traveling though, we encourage you to check the status of your flight online prior to leaving for the airport. Got a smart phone? You may want to sign up for notifications with our JetBlue App.

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2 Comments on “UPDATE: New Year, New Storms!”

  • Posted by John M on January 2, 2014 at 6:02 pm

    Thanks for the update, be safe :)

  • Posted by viva fisher on January 4, 2014 at 6:39 am

    YOU CANCEL MY RESERVATION TWICE DUE TO WINTER STORMS AND THEN CHARGE ME A CANCELLATION FEE WHEN I WANT TO CHANGE THE FLIGHT THAT YOU PUT ME ON?! THANKS FOR STICKING IT TO YOUR CUSTOMER!

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