Archive for September 2013

September 30th, 2013

The Evolution Continues

This afternoon we invited some guests to our home in Long Island City, New York to hear more about our continued evolution of our core product, and our new take on the premium experience: an amazing lie-flat seat, and stellar in-flight service we’re calling Mint! With the fitting backdrop of our hometown New York, we […]

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September 29th, 2013

Best core experience

If you’ve flown with us before you know we already own the “most legroom in coach,” now we’re about to confirm another title: “the most comfortable seat in coach.” Why the focus on space and comfort?  The answer lies within Don Uselmann, our Manager of Customer Experience.  At 6’5” tall, and as someone who spends […]

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September 27th, 2013

Evolving the JetBlue Customer Experience

For the past several months, we have been sharing a number of exciting enhancements we’re making to the JetBlue customer experience: Fly-Fi, fresh food, new seats, and more. The upcoming debut of our new Airbus A321 aircraft gives us an opportunity to up our game once again with even more great enhancements. Since we announced that […]

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September 26th, 2013

Blue Horizons for Autism: Families practice the travel experience at JFK Airport

Last week, Autism Speaks and JetBlue hosted more than 100 families for Blue Horizons for Autism, an airport rehearsal travel experience, at New York’s JFK Airport.  This was the first-ever large scale autism travel practice event held at JFK.     Autism now affects one in 88 children. Blue Horizons simulated the entire process associated […]

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September 25th, 2013

JetBlue Continues to ‘Swing For Good’

    The JetBlue Swing for Good Golf Classic and Bid For Good online auction, are the airline’s biggest charitable fundraisers of the year. Over the past five years, these initiatives have raised much needed funds for a variety of our charitable partners. For the fifth anniversary of our annual campaign,  our business partners, customers […]

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September 24th, 2013

Why you should want a National Airline Policy

Did you know that approximately 20 percent of a typical domestic airline ticket you pay goes to the federal government? That’s more than the percentage of government taxes levied on items deemed harmful for your health, like alcohol and cigarettes. Coupled with inefficient regulations, an outdated air traffic system and high fuel costs, let’s just […]

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September 21st, 2013

Blue Horizons for Autism

Travel for families with autistic children can be a stressful time. Together with Autism Speaks our JFK team put on Blue Horizons for Autism, our program to help families walk through the airport and plane experience, and let our more sensitive customers get use to the sights and sounds of travel without even needing to […]

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September 13th, 2013

Operations Advisory

UPDATE 12:00pm ET Operational Dispatch systems are fully back online and flights are departing. The system delay impacted about 60 flights (less than 10% of our scheduled flights) directly. These delays will likely result in some “downline delays” as the planes and crews work to catch up with their scheduled flight times and locations. If […]

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September 12th, 2013

A Day in the Life: Airports

Welcome to A Day in the Life, where we take you behind the scenes to learn more about the important jobs that work in concert together to run a major airline. Last month, we told you about our participation in a new video series, entitled “Careers in Aviation,” showcasing the variety of careers within the […]

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September 11th, 2013

We Remember

Learn more about September 11th National Day of Service and Remembrance

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