August 18, 2013

UPDATE: Statement on Flight 827

On Sunday, August 18, Flight 827 from Boston to Baltimore with 95 customers and four crewmembers on board diverted to Philadelphia. In an abundance of caution, the captain elected to divert, after the crew reported an odor of smoke in the cabin. The flight landed at 5:53 p.m. and all customers and crew were safely evacuated with no injuries reported. The customers are being reaccommodated on a later JetBlue flight.

11:17 pm Customers will receive a refund for the value of their trip (whether that was a one way or round trip) and getting a value of the round trip (or double the one way) in credit for future JetBlue travel.

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