April 19, 2013

Boston Fee Waiver

Update 5 p.m.

Flights remain on or close to schedule at Boston’s Logan. We’ve further extended our fee waivers for customers to rebook their flights for travel through Tuesday, April 23, 2013 without fee or difference in airfare. Please call 1-800-JETBLUE for further assistance.

Update 11 a.m.

We’ve extended our fee waivers for customers to rebook their flights for travel through Monday, April 22, 2013 without fee or difference in airfare. Customers may also elect to change their arrival or departure city from Boston to the following cities:

  • -Hartford, CT (BDL)
    • -New York Metros
    • -New York (JFK)
    • -New York (LGA)
    • -Newark, NJ (EWR)
    • -Newburgh, NY (SWF)
    • -Westchester County, NY (HPN)
  • -Providence, RI (PVD)

Please reach out to our customer support team at 1-800-JETBLUE if you wish to change your flight. All customers traveling to/from BOS are encouraged to check the status of their flight online prior to leaving for the airport.

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At this time, Boston Logan International Airport (BOS) remains open for operations. We currently have a fee waiver in place for customers traveling to/from BOS Friday, April 19, 2013.

Customers may rebook their flights for travel through Monday, April 22, 2013 without fee or difference in airfare. To make changes customers can call 1-800-JETBLUE (538-2583) prior to the departure time of their originally scheduled flight. Customers with cancelled flights may also opt for a refund to the original form of payment by calling 1-800-JETBLUE (538-2583). Original travel must have been booked on or before Thursday, April 18, 2013.

All customers traveling to/from BOS are encouraged to check the status of their flight online prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight at mobile.jetblue.com.

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