February 8, 2013

Winter Storm Update

As the storm moves into the Northeast and New England regions today, we’re moving our planes and our crews out of its path to ensure the smoothest possible return to operations once we’re able to take to the skies again.

Precipitation in the New York area has started and we expect it to increase throughout the region as the day turns to night, with heavy snowfall expected from New Jersey up through Maine. We’ll cease operations this afternoon in many of our cities. Below are the current times that we’ll stop flying, keeping in mind that starting up again is dependent on the storm’s impact and airport and roadway conditions.

We’ve proactively cancelled more than 600 flights today and tomorrow. We’ve also extended our fee waivers for customers to change or cancel their flights originally traveling today through Sunday to rebook through Wednesday, Feb. 13. If you live somewhere warm and sunny (jealous), be sure to check the status of your flight before heading to the airport, because it may still be impacted by the weather north or east.

Watch Rob, our Chief Operating Officer, on CNBC’s Squawk on the Street, discussing our operational plans: “We view Mother Nature as being part of our team here and sometimes she behaves well and sometimes she doesn’t behave well. And when she’s not going to behave well, we’re going to let her win.”

Planned shutdown of operations (these times are subject to change):

  • Boston, MA (BOD): 3 p.m. today through 6 p.m. Saturday
  • Buffalo, NY (BUF): 3 p.m. today through 3 p.m. Saturday
  • Burlington, VT (BTV): 3 p.m. today through 3 p.m. Saturday
  • Hartford, CT (BDL): 3 p.m. today through 9:30 a.m. Sunday
  • Newark, NJ (EWR): 3 p.m. today through 3 p.m. Saturday
  • Newburgh, NY (SWF): 3 p.m. today through 3 p.m. Saturday
  • New York’s JFK, NY (JFK): 5 p.m. today through noon Saturday
  • New York’s LGA, NY (LGA): 3 p.m. today through 3 p.m. Saturday
  • Portland, ME (PWM): 3 p.m. today through 9 p.m. Saturday
  • Providence, RI (PVD):  1 p.m. today through 11 a.m. Sunday
  • Rochester, NY (ROC): 3 p.m. today through 3 p.m. Saturday
  • Syracuse, NY (SYR): 3 p.m. today through 3 p.m. Saturday
  • Westchester County, NY (HPN): 3 p.m. today through 4 p.m. Saturday

At this time, all MTA New York City Transit buses and subways as well as the JFK AirTrain are operational, but please stay tuned to the MTA’s site for updates. Boston plans to shut down the MBTA at 3 p.m. today.

Tune in to the National Weather Service for the latest on the storm’s forecast and check back here for our operational updates. Stay indoors and stay warm!

Posted by in Breaking News | Permalink | 16 Comments | Share on Facebook | Share on Twitter

16 Comments on “Winter Storm Update”

  • Posted by S on February 8, 2013 at 11:47 am

    I have a flight booked going out from Buffalo on Sunday Morning 7:45am to arrive in Boston at 9:12. The weather says that the storm should end around 2pm on Saturday and that Saturday overnight into Sunday should be all clear. Just checking in to see if my flight would be ok? Or if I should look to rebook later on Sunday afternoon?

  • Posted by JetBlue on February 8, 2013 at 12:14 pm

    Hi Sonia,

    You should be contacted if your flight is cancelled. If not, please do check your flight status before heading to the airport, but we hope most Sunday operations will be back up and flying.

  • Posted by T on February 8, 2013 at 12:34 pm

    Can you give me updates on Flight 346 for Saturday? I dont see it canceled anywhere.

  • Posted by Darlene Stokes on February 8, 2013 at 12:46 pm

    I was scheduled to fly tonight from Phoenix to JFK (flight 180). How can I get information about rescheduling my flight?

  • Posted by Chris AKA StupidGoldTweet on February 8, 2013 at 1:42 pm

    My flight (JFK to SAN) is set to board at 425 and take off at 455. Assuming things stay fairly safe as they are now, is that flight going to happen? I mean when you say shutting down operations at 5 pm, that’s cutting it close. I would hate to leave for the airport to get there and find out I’m not going.

  • Posted by Sara on February 8, 2013 at 3:33 pm

    Hi, I have a flight tomorrow at 1.45pm from JFK to SEA and the status is cancelled, in this page you say that the planed shutdown of operations could be in New York’s JFK, NY (JFK): 5 p.m. today through noon Saturday. Is there a possibility you hold the flight over for Saturday after 5pm?
    Should I go to the airport and wait if somebody cancels at the last minute and take that place??
    Thanks in advance! :)

  • Posted by JetBlue on February 8, 2013 at 5:58 pm

    Hi Sara,

    If your flight is cancelled, it likely won’t be reinstated at the originally scheduled time. You should have been contacted with new flight information. If not, please reach out to our customer support team at 1-800-JETBLUE.

  • Posted by JetBlue on February 8, 2013 at 6:12 pm

    You should be good!

  • Posted by JetBlue on February 8, 2013 at 6:30 pm

    You can check your flight status at: http://www.jetblue.com/flightstatus/

  • Posted by JA Smith on February 8, 2013 at 6:30 pm

    I am flying from RDU Sat. Departing to JFK AT 11:30. On JB fl 1106′ arriving JFK AT 1PM to connect to a flight to Santiago, DR ON JB fl 831depart at 3:30pm. Can I make these fights?
    JA Smith

  • Posted by JetBlue on February 8, 2013 at 6:31 pm

    Hi Darlene,

    Our customer support team at 1-800-JETBLUE can assist with rebooking you.

  • Posted by JetBlue on February 8, 2013 at 6:44 pm

    A two-and-a-half hour break between flights at T5 means you should have time for a yummy meal and shopping (and should be fine catching your flight)!

  • Posted by Jen on February 8, 2013 at 7:36 pm

    We have a flight on Saturday 6:50 PM from Newark to Orlando. Would that be impacted? We are not able to get customer service representative on the phone for cancellation/rescheduling. If we cancel it online, would the cancellation charges be waived?

  • Posted by Carol D on February 8, 2013 at 8:16 pm

    I have a flight(75) from SYR and connecting flight (155) tomorrow (2/9). they are evening flights, and not much later than you are planning on opening the airports back up.
    Do you think these flights will be able to get out?
    Thanks!

  • Posted by JetBlue on February 8, 2013 at 8:18 pm

    Hi Jen,

    We’re hoping to start some operations back up tomorrow afternoon, but plans will depend on the conditions of the airports and roadways tomorrow. Best bet is to check the status of your flight: http://www.jetblue.com/flightstatus/.

  • Posted by JetBlue on February 8, 2013 at 8:57 pm

    Hi Carol,

    We’ll know better once the storm passes and we assess conditions how flights tomorrow are looking. Be sure to check your flight status at: http://www.jetblue.com/flightstatus/.

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