We’re pleased to announce the promotion of Alex Battaglia to the position of Senior Vice President, System Operations. Mr. Battaglia will oversee the execution of JetBlue’s day-to-day operations including System Operations, Dispatch, Air Traffic Management, Crew Services and Emergency Response and Care. He will continue to report to our Chief Operating Officer, Rob Maruster.
Mr. Battaglia previously served as JetBlue’s Vice President of Airports and Operations, and will continue to lead the Airports group until a new leader is assimilated. In his new capacity, he will also assume responsibility for our JetForward Program, the largest single multi-year strategic initiative in Operations to improve core technology used in planning, running and recovering JetBlue’s operation within System Operations. He will also lead Business Continuity efforts, and will be defining those and other organizational requirements as he leads the team.
Mr. Battaglia began his aviation career nearly 30 years ago and has held a variety of leadership roles primarily in the airport and operations areas. His extensive background in customer service led to a natural progression in roles of increased responsibility and importance. Alex is a lifelong New York Mets fan and recently attended his 34th Mets home opener. He was born in Brooklyn, New York and was raised in North Jersey. His educational background includes studies at the University of Hawaii and William Patterson University where he majored in Business Management. He and his wife Melissa currently reside in Long Island, New York.