November 29, 2012

Change Fee Waivers For Mid-Winter Break to Assist Customers Affected by Hurricane Sandy

We’re waiving the change fee to allow customers booked for travel to or from New York Metropolitan Airports (JFK, LaGuardia, Newark, Newburgh, White Plains) on Thursday, Feb. 14 through February 25, 2013, to voluntarily rebook their flights (customers will be responsible for the difference in airfare, if any). Due to the impact of Hurricane Sandy and its effects on the Northeast, many schools were forced to close unexpectedly. As a result, many schools will need to change or cancel Mid-winter break, affecting travel plans in February 2013.

Customers can rebook travel without a change fee or cancel travel and receive travel bank credit by calling 800-JETBLUE (800-538-2583) by December 31, 2012.  Original travel must have been booked on or before Wednesday, November 28, 2012 and all changes/cancellations must be completed by December 31, 2012.

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