October 26, 2012

Hurricane Sandy Makes Her Way North

Sandy is making her way north, causing heavy winds and rain. We’re monitoring the storm closely and are adjusting our operating plans accordingly.

We’re waiving fees for travel to and from the impacted cities if customers want to change or cancel their flight. Stay tuned to jetblue.com for the latest and to see what cities are impacted, and remember to check your flight status before heading to the airport.

We’ve waiving change/cancel fees and fare differences for customers traveling to/from the following cities:

Impacted City Original Travel Dates Original Booking Date Rebook Through Date
New York Metros – (BDL, EWR, HPN, JFK, LGA & SWF) 10/29 – 10/30/12 10/26/12 11/1/2012
Washington D.C. Metros – (BWI, DCA & IAD) 10/29 – 10/30/12 10/26/12 11/1/2012
Richmond, VA – (RIC) 10/29 – 10/30/12 10/26/12 11/1/2012
Nassau, Bahamas (NAS) 10/25 – 10/26/12 10/24/12 10/28/2012
Florida – (FLL, JAX, MCO, PBI) 10/26/12 10/25/12 10/29/2012
Santo Domingo, DR (SDQ) 10/25 – 10/26/12 10/25/12 10/28/2012

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Customers may rebook their flights for travel through the dates indicated above by calling 1-800-JETBLUE (538-2583) prior to the departure time of their originally scheduled flight. Customers with cancelled flights may also opt for a refund to the original form of payment by calling 1-800-JETBLUE (538-2583). Original travel must have been booked on or before the original booking date noted above.

All customers traveling to/from the airports listed above are encouraged to check the status of their flights online prior to leaving for the airport. Customers with web-enabled cell phones/PDAs may check the status of their flight at mobile.jetblue.com.

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