August 26, 2012

Update on Tropical Storm Isaac – Fee Waivers for Florida

Due to inclement weather forecasted to impact the eastern coast of Florida as a result of Tropical Storm Isaac, we will waive change/cancel fees and fare differences for customers traveling on Sunday, August 26, through Tuesday, August 28, 2012 to/from the following cities:

  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Orlando, FL (MCO)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
  • West Palm Beach, FL (PBI)

We’re also waiving fees and increase in airfare for customers traveling in/out of Nassau, Bahamas (NAS).  For customers traveling on Sunday, August 26th, 2012 fees and increase in airfare will be waived for travel.  Travel can be rescheduled through Friday, August 31st, 2012.  Original travel must have been booked prior to Saturday, August 25th, 2012.

Customers may rebook their flights by calling 1-800-JETBLUE (538-2583) prior to the departure time of their originally scheduled flight.  Customers with cancelled flights may also opt for a refund to the original form of payment by calling 1-800-JETBLUE (538-2583).  Original travel must have been booked on or before Saturday, August 25, 2012.

All customers traveling to/from the airports listed are encouraged to check the status of their flight online prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight at mobile.jetblue.com.

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