August 22, 2012

Fee Waiver for Tropical Storm Isaac

Due to inclement weather we will waive change/cancel fees and fare differences for customers traveling to/from the following cities:

Impacted City Original Travel Dates Original Booking Date Rebook Through Date GDS Waiver Code
UVF, SXM, STX, STT 8/22-8/23/12 8/21/2012 8/27/2012 WXB6MINT12
SJU, PSE, BQN 8/23-8/24/12 8/21/12 8/27/2012 WXB6MINT12
AZS, LRM, POP, PUJ, SDQ, STI 8/23-8/24/12 8/22/12 8/27/2012 WXB6NAVY12

Customers may rebook their flights for travel through the dates indicated above by calling 1-800-JETBLUE (538-2583) prior to the departure time of their originally scheduled flight. Customers with cancelled flights may also opt for a refund to the original form of payment by calling 1-800-JETBLUE (538-2583). Original travel must have been booked on or before the original booking date noted above.

All Customers traveling to/from the airports listed above are encouraged to check the status of their flights online prior to leaving for the airport. Customers with web-enabled cell phones/PDAs may check the status of their flight at mobile.jetblue.com

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