JetBlue Blog

Welcome to A Day in the Life, where we take you behind the scenes at JetBlue to learn more about the important jobs that work in concert together to run a major airline. This time, we visit with Loretta, a member of our Corporate Security team, who has one of the most interesting jobs at [...]

We’re pleased to announce a new leadership structure for our Operations teams, designed to serve our customers and crewmembers and with even better planning and execution. Jeff Martin has been named Senior Vice President – Operations for JetBlue, reporting to Chief Operating Officer Rob Maruster, and will be responsible for our safe, efficient and productive [...]

It’s official: JetBlue Park has been christened. The first game action the Red Sox’s new diamond saw was a collegiate double header against Northeastern, followed by Boston College this past Saturday. The Sox won both games, and we’re thinking that our CEO Dave throwing the ceremonial first pitch set the scene for a winning day!

Drumroll, please! Welcome to the first installment of our new monthly column brought to you by our very own inflight crewmember Wingwoman Tracy, and pilot Wingman Quinton, who will dig deeply into their extensive expert experiences in the airline industry to deliver you fresh travel tips and tricks. The first topic is spring break travel. [...]

My most memorable spring break was at Lake Powell in Northern Arizona. It was the late 90s, and the trip was a highly anticipated break from another long semester at Arizona State University. We had a boat, two jet skis, and what we thought were all the essential items for a week on the lake. [...]

Scene: Daytona Beach 1992, back when it was THE hot spot for spring breakers. I was playing volleyball on the beach when a man approached me and asked me out. I met up with him at a restaurant later that evening and we ended up talking all through the night. We dated for four months [...]

This week we deployed version 1.1 of our iPhone app into Apple’s iTunes App Store. While the app has been receiving rave reviews, there were was some feedback taken into consideration in order to deliver the highest quality product. Based on comments from the Apple Store’s reviews, and thoughts from our crewmembers, some issues were [...]

Our Jacksonville Supervisor Cynthia recently won the Recognition of Service Excellence (ROSE) Award for Airline Agent. The ROSE award honors those who deliver excellent customer service in the industry. Cynthia’s crewmembers say that she is a great supervisor and cares for her customers. Cynthia recently attended the ROSE Awards Ceremony to collect her well-deserved trophy.

An interesting segment on NPR drew an analogy between Twitter ties and airline hub maps. A recent study from the University of Toronto found that airline connections between your city and the rest of the world predict your Twitter connections. For example, if you live in New York, you’re more likely to have followers in [...]

A little birdy tweeted that some of the Air Traffic Controllers at JFK are understandably not Red Sox fans. As the largest domestic carrier at New York’s JFK and Boston’s Logan, we’re not shy about our love for teams from both cities. In fact, we recently celebrated our partnership with the Red Sox with the [...]