March 27, 2012

Flight 191

Update: 8:50 p.m. ET

Flight 191 landed in Las Vegas at 4:13pm local where customers deplaned at their original destination after the diversion to Amarillo, Texas.

We’re aware of a number of stories of what transpired today. We’re working to verify what details we can and will only report what we know is accurate.

While we don’t what led to the incident, what we can verify is that the pilot in command elected to divert to Amarillo to ensure the Captain received proper medical attention and we know that the Captain was then transferred to a medical facility.

We’re committed to providing accurate information and we’re working closely with authorities to investigate. The safety of our customers and crewmembers is our number one priority.

Update: 3:25 p.m. ET

A ferry flight is due to arrive to Amarillo at 3:11 p.m. local time to fly customers to their originally-scheduled destination in Las Vegas.

We would like to thank our crew on board for handling this situation per their training, and we would like to thank the customers on board for following crewmember instructions.

12:37 p.m. ET

Flight 191 departed New York’s JFK airport at 7:28 am ET (was scheduled to depart 6:55 am ET).  At roughly 10 am CT/11 am ET, the pilot in command elected to divert to Amarillo, TX for a medical situation involving the Captain.  Another Captain, traveling off duty, entered the flight deck prior to landing at Amarillo, and took over the duties of the ill crewmember.  The aircraft arrived Amarillo at 10:11 am CT, and the crewmember was removed from the aircraft and taken to a local medical facility.

Customers have safely deplaned and we’re sending a new aircraft and crew to Amarillo to continue the flight to Las Vegas.

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91 Comments on “Flight 191”

  • Posted by Richie on March 27, 2012 at 1:00 pm

    How is the captain doing now?

  • Posted by Jenny Dervin on March 27, 2012 at 2:29 pm

    Out of respect for the individual, we won’t be reporting on his situation, Richie. Thank you for understanding.

  • Posted by Jet Blue Flight 191 From New York To Las Vegas Makes Unscheduled Stop In Amarillo on March 27, 2012 at 2:30 pm

    [...] Check out Jet Blue’s Blog on it here. [...]

  • Posted by Dave on March 27, 2012 at 3:02 pm

    Just wondering when something like this happens which is not often, thank god… How fast can they put the plane on the ground. I’m thinking I’d be scared out of my mind, and want to get off fast.

  • Posted by fore on March 27, 2012 at 3:03 pm

    probably was distressed about his flight attendant girlfriend. the one who went nutty last month. wtg jb,,,, now you know why they dont want you to use your phone…

  • Posted by Keegan on March 27, 2012 at 3:05 pm

    I’m a little unclear on the story, even though many different sites are reporting on it.

    So, the first officer asked the captain to leave the cockpit. The first officer took over as PIC while the Captain tried to get back in the cockpit. People help the Captain down until the plane landed. Once it was landed another pilot on board took over for taxiing?

    Is that right?

  • Posted by Robb on March 27, 2012 at 3:27 pm

    Great job by the co-pilot and off-duty Captain!

  • Posted by Jim on March 27, 2012 at 3:44 pm

    It wasnt an Illness…The Co Pilot landed the plane while an off duty officer and an off duty Jet Blue Pilot Subdued the Pilot and when they landed the pilot was taken off the plane by FBI agents…not medical personal.

  • Posted by Scott on March 27, 2012 at 3:44 pm

    My question is: is it safe for your customers for you to be employing pilots who have a medical condition of this nature? Sure doesn’t seem that way. One passenger was quoted as saying “We knew we were going down if he got back into the cockpit.”

  • Posted by Skyline Newsroom – JetBlue Captain Restrained by Passengers on March 27, 2012 at 3:52 pm

    [...] Consulted: JetBlue Statement Tweet TAGS » featured, JetBlue captain arrested, Las Vegas, medical [...]

  • Posted by Lou on March 27, 2012 at 4:29 pm

    Why did you have to get a new plane??

  • Posted by » JetBlue Captain Suffered a Meltdown and Terrified Passengers on March 27, 2012 at 4:48 pm

    [...] to JetBlue’s blog the pilot was suffering from a medical [...]

  • Posted by Common-Sense Kidd on March 27, 2012 at 4:52 pm

    ABC is reporting he worked for the Dept of Corrections??? Then JB hires him as a COMMERCIAL pilot?? Is it me or does that sound peculiar? I think we need to do some more psych testing on these guys? JB in the news a little too much these days for my taste. Time to clean up some house.

  • Posted by Bill on March 27, 2012 at 4:53 pm

    Shame on JetBlue for misrepresenting this situation. Better to say nothing. You have lost a ton of respect in my eyes and have definitely lost a family of customers. Shame on Jetblue administration for spinning this. Perhaps this was a mental breakdown or perhaps an alcoholic stupor or an actual terror threat … we dont know … but to call it a medical situation??? Shame.

  • Posted by Steve on March 27, 2012 at 4:57 pm

    CRAZY IS NOT A MED CONDITION PPL. gotta love the way stuff gets reported.

  • Posted by Sandy on March 27, 2012 at 5:04 pm

    Last I heard…mental conditions are considered medical conditions. Until you have known someone with one or have had one yourself, keep your hateful opinions and comments to yourself. I hope the captain receives whatever help he needs to recover and that the rest of the crew and passengers can move on with their lives.

  • Posted by David on March 27, 2012 at 5:19 pm

    Don’t make any assumptions until you know the whole story.
    Maybe the PIC had some sort of issue that no one is aware of…yet.
    Hat’s off the 1st officer who made the correct decision to keep him out of the cockpit for the safety of all the passengers and crew.
    Buy that man a drink….when he’s off duty!

  • Posted by Scott on March 27, 2012 at 5:21 pm

    First of all, how about we reserve comment until all of the facts come out, instead of looking like a bunch of fools? Secondly, before you criticize Jetblue for calling it a “Medical situation” how about you do a little of your own research, where you might learn that it is against Federal law for Jetblue to make any specific comment about an employee’s medical condition or status. You can “think” Jetblue is “misrepresenting” the situation all you want, but they are only following the law and respecting the privacy rights of the individual so that they do not open themselves to a lawsuit.

    The only known fact: There was an incident on a Jetblue aircraft and the plane landed safely with no injuries to their passengers. From that I would say that Jetblue did a very good job. Shame on anyone for saying otherwise without any facts to back it up.

  • Posted by Chris on March 27, 2012 at 5:21 pm

    I support JetBlue, but this response is nonsensical. Best not to sanitize what sounds like a very serious situation. A pilot having a bout of food poising mid-flight is a “medical situation”. An on-duty pilot having a psychotic episode in-flight and having to be restrained by passengers per the request of the other pilot is a different category all-together…as you well know.

    Whoever in marketing/p.r. who authorized this statement ought to be relieved of duty as swiftly as the pilot in question.

  • Posted by Nicky on March 27, 2012 at 5:23 pm

    mayday mayday mayday.

  • Posted by Vic Rivera on March 27, 2012 at 5:26 pm

    I think the whole thing is being turned into a meladrama. Sounds like the 70′s movie “Airplane”. Did the guy pass out and send the plane plummetting toward the earth? This is why there are always two pilots in the cockpit, I don’t see the need the benefit of speculating on the actual danger of the passengers.

  • Posted by Sharon on March 27, 2012 at 5:29 pm

    Not sure if I’m missing something in the story; however I do not see anywhere in the store where it indicates the captain has a “mental condition”. Please allow this captain to obtain the medical care he needs and the remaining crew the ability to move on. Why do “WE” have to be so critically judgemental when we do not have all the facts?

  • Posted by Sharon on March 27, 2012 at 5:30 pm

    Sorry, should have read “anywhere in the story” not “store”.

  • Posted by Susie Taylor on March 27, 2012 at 5:31 pm

    No, It is misleading. JB should really be open and upfront.

  • Posted by Mariya ou on March 27, 2012 at 5:46 pm

    Co-pilot locked Pilot out of the cockpit, people restrained him, off duty pilot entered the cockpit and both pilots safely landed a plane!!!
    People, do you understand that NO ONE was hurt?
    What ignorant comments.
    JB doesn’t owe you any explanations untill full investgation. How rude and insensitive. No onw really knows what happened. Not even JB.
    Calm down, thankfully everyone is in LV drinking and relaxing by the pool.
    And you are telling JB what should’ve, could’ve, would’ve for your personal satisfaction.

  • Posted by lf on March 27, 2012 at 5:49 pm

    Still love and support jetblue! seriously a huge applause to the guys who took over and landed the people safely! and as for medical situation… i would consider a mental breakdown medical. if your are criticizing the guy for having one then you have obviously had everything handed to you in life. This life is so stressful.. i know first hand.

  • Posted by Natalie on March 27, 2012 at 5:51 pm

    Hey, Scott!

    What you said was hella ableist. The disabled can fly planes just as well as everyone else that meets the minimal requirements; most of us have to manage our illnesses but sometimes we can’t. For all you know, he could have chronic pain. Would you like to suffer through insane medical bills and then have your ability to do your job questioned by strangers who don’t know what you go through?
    Didn’t think so.

  • Posted by Mariya ou on March 27, 2012 at 5:51 pm

    More comments to the ignorant people.
    Mr. Gonzales used to work for the Dept of Corrections, not Pilot.
    What a waste of my time explaining this…no one understands what they read

  • Posted by Lane Smith on March 27, 2012 at 5:54 pm

    It is a violation of federal labor law and HIPPA laws to disclose an employee’s medical condition, whether physical or mental. Jetblue is only allowed to say medical condition. A because of the law. and B because it can be classified as such. They could have also classified it as a Security issue, however, the person who was deemed a threat was prevented from entering the flight deck and therefore, a medical issues probaly sounds better than a security issue. Either way, the flight deck was protected thanks to some smart thinking but a cabin crew and its passengers. That’s the best outcome travelers can possibly hope for. Why dig into it any further. The person who exhibited the erratic behaovr will likely be disicplined and stripped of his ability ot earn a livelihood. It is too much of a liability to allow him to fly ever agian. Why must people be so nosy or curious beyond that.

  • Posted by Charles Adrian Duran on March 27, 2012 at 6:11 pm

    I think the crew and passengers handled the situation beautifully I pray that the captain gets the medical attention he needs
    Flight #191 is the flight I routine take when I fly to Las Vegas and I am glad this situation ended well with no harm to the passengers crew and aircraft . Good Job JETBlue and I will remain a loyal customer

  • Posted by Kay on March 27, 2012 at 6:26 pm

    I agree with Sandy. An illness can be physical or mental. There is no shame in either. No one here knows what happened to the poor guy. Just send your best wishes for a speedy recovery to the pilot and say good job to those who got him the help he needs. Shame on the media for perpetuating a stigma by using words like “derranged” and “crazed”. For those of you worried, this a pilot and copilot for a reason – just in case one becomes incapacitated for whatever reason.

  • Posted by MelissaLynn on March 27, 2012 at 6:27 pm

    Jet Blue is IMHO the best airline out there. Hands down. Having said that, it seems JB is getting some pretty awful press again and I feel for them. Im curious to know the details of the situation that brought all of this about and I expect JB to be honest about its findings, once the investigation is completed.
    It seems to me everything was handled in as good a manner as one could hope. I applaud the Co-Pilot for landing the aircraft safely and without further incident.
    Jet Blue, above all else, it is because of your Humanity that people choose your service to take them where they want to go. Please continue to shoot straight with your customers and you will keep our trust.
    Kind Regards

  • Posted by juan camaney on March 27, 2012 at 6:32 pm

    jajajajaa que risa

  • Posted by Karen Schultz on March 27, 2012 at 6:35 pm

    oh come on now, we’ve seen the news by now! it was more than an “illness”!

  • Posted by Haywood on March 27, 2012 at 6:35 pm

    Looks like I picked the wrong week to quit sniffing glue!

  • Posted by david cooley on March 27, 2012 at 6:42 pm

    I appreciate JetBlue acting decisively and quickly on this incident. To ignore it would be business as usual for some companies. For those who want more information on this incident tune into whatever news (or non news) source that you get your information from. I’m interested in what NPR will report on this but I won’t fixate on this story AND I will continue to fly JetBlue at every opportunity especially the redeye from Denver to JFK. So nice to have a free day in NY by landing at 6:30am.

  • Posted by Chris fall on March 27, 2012 at 7:05 pm

    Sometimes a mental issue can be caused from another medical condition (because mental conditions are medical in and of themselves). The pilot could of had a diabetic issue (low or high blood sugar), hypoxia, a stroke, an aneurysm, low blood pressure, fever, sepsis, and many others. You shouldn’t criticize JB or the pilot when you do not know the full facts yet.

  • Posted by Charles Dutton on March 27, 2012 at 7:06 pm

    Don’t call me Shirley!

  • Posted by Melanie on March 27, 2012 at 7:10 pm

    As a frequent flier, I often take my safety for granted that the pilots are healthy and fit for duty. I agree mental health is a medical condition just as heart disease, diabetes etc. Let’s hold judgement for this pilot until the facts come out. All of the negative comments on here about this are immature and childish-shame on you! Jetblue is one of the best airlines out there and I feel very comfortable on any of their flights.

  • Posted by pat on March 27, 2012 at 7:10 pm

    Ignorant people use words like crazy. Today we use actual diagnosis’. If he has served in the military then there are symptoms that may not present themselves until a long time later. In any case, we don’t know the particulars but I don’t see any deceit in calling a mental episode as medical. If you go to a psychiatric hospital you will have aids that help with patients restraint. The Crew handled the situation exceptionally.

  • Posted by jake on March 27, 2012 at 7:15 pm

    the scary part is that american and delta both flight#191 were catastrophic crashes. i will never fly any plane with #191. lol but i hope the captain gets well soon

  • Posted by JetBlue Flight 191diverted after pilot subdued – Possible PSTD episode | Aviation News - Jets & Aircraft on March 27, 2012 at 7:20 pm

    [...] They also released a statement via BlueTales: [...]

  • Posted by ADA IRMA GARCIA on March 27, 2012 at 7:29 pm


  • Posted by greg in california on March 27, 2012 at 7:41 pm

    People love to get on the Internet to comment on what they know little or nothing about. The only thing that *Matters* is that everyone is safe. Good job JetBlue PR staff I dont mind if you use some general terms.

  • Posted by RC on March 27, 2012 at 8:08 pm

    Jet Blue…..the best.

  • Posted by Diane McArthur on March 27, 2012 at 8:22 pm

    i am still a Jet Blue fan…best airline ever….sad for the pilot and his family…happy for the passengers that all was good as a final result. Now if I can just get JB to fly more flights from SRQ I’ll definitely be there.

    Diane McArthur

  • Posted by cinz on March 27, 2012 at 8:29 pm

    THANK YOUUUUU SCOTT! Thats right. JB IS NOT allowed to comment on the person’s medical issues. Yea thats right. It is a medical issue plus I didn’t know JB is also known to diagnose sicknesses..ugh.!!

  • Posted by chris on March 27, 2012 at 8:36 pm

    Comments like many above are the reason guys like me who fly, want to switch to cargo. PEOPLE who criticized a profession that they themselves wouldn’t dare try,(for obvious intelligent reasons) should keep their mouth shut. Put up or shut up…

  • Posted by ADA IRMA GARCIA on March 27, 2012 at 9:00 pm


  • Posted by Vince on March 27, 2012 at 9:22 pm

    Thank God the flight landed safely
    Thank God the co-pilot took appropriate action

  • Posted by Michael on March 27, 2012 at 9:22 pm

    Thanks to the co-pilot and crew for stepping up. What could have been a very sad situation for lots of people is now a sad situation for just one, the pilot. So easy for people to cast judgement and negative thoughts. Sounds like there were more positives here then negs. Best wishes to the pilot… and hats off to the crew and passengers. Thanks too JB for standing by your personnel.

  • Posted by Disturbed JetBlue Captain Choked Out by Former Corrections Officer On Plane: With Video and Audio | NYCAviation on March 27, 2012 at 9:55 pm

    [...] said, in a statement, that an off-duty pilot on the flight joined the remaining pilot on the flight deck after the [...]

  • Posted by Marc on March 27, 2012 at 10:09 pm

    As an experienced A320 Captain myself, I find the quick thinking and persuasive effort of the Co-Pilot to coerce the Troubled Captain out of the cockpit, as nothing short of exceptional. This situation is something that basically never happens and would have tested any pilot involved. To make a decision to remove the operating Captain from the cockpit is huge with potentially huge consequences.
    Took a lot of guts and quick thinking to enable the flight to land safely at a diversion airport.
    Hopefully a detailed medical examination and report can shed light on the actual circumstances as to why the Captain behaved in such a manner.
    Don’t see this sort of thing happening again if at all but it really emphasizes the important role that properly trained and vetted pilots play.
    Great job once again.
    From the land down under.

  • Posted by Mike on March 27, 2012 at 10:27 pm

    It sometimes seems in these days of 24/7 news cycles and immediate “news” reporting, that people, usually with nothing better to do, jump all over a story like this.
    Sounds like maybe….just maybe….a guy at work (happens to be flying a plane with 150 souls aboard) snapped. Could be caused by a number of things….financial pressures, marriage crisis, just got passed over for a promotion, anxiety disorder…who knows. All I know is that this stuff happens every day out here in the real world to everyday people like you and me.
    Thanks goodness common sense prevailed. The co-pilot took command, had the smarts to lock the guy out, some real men took control of the guy and subdued him.
    JB is a good airline in my opinion. No better or worse after today.

  • Posted by Katie on March 27, 2012 at 11:16 pm

    Dear common sense Kidd, in regards to your post about the pilot previously working for a correctional facility – all I gotta say is before you insult someone learn how to read. The article from abc news blantely says that the man (Gonzalez) who restrained him use to work for a correctional facility. I don’t even work for JetBlue or anything but honestly, if you are going to be that insulting you may want to actually read the article. Just saying. Otherwise, very scary situation but happy to hear everyone is safe.

  • Posted by Bray on March 28, 2012 at 12:07 am

    what if you do not have a backup pilot in this airplane, can you ensure passengers safety?

  • Posted by Blogme » BlueTales » JetBlue » Flight 191 on March 28, 2012 at 12:21 am

    [...] More here: BlueTales » JetBlue » Flight 191 [...]

  • Posted by SallyB on March 28, 2012 at 12:46 am

    I’m glad the situation was handled appropriately. I feel very sorry for the pilot who has a medical issue apparently, not his fault. His career as a pilot is over now, which is sad, as this may have been a one time event. I feel badly for him, for the passengers and his co-pilot who acted brilliantly, as did the passengers. God was watching out for the people on that plane to have the heroes who stepped up, including the pilot who filled in who was on the plane. Very thankful no one was harmed.

  • Posted by BlueTales » JetBlue » Flight 191 | Mój blog on March 28, 2012 at 2:37 am

    [...] Read the original here: BlueTales » JetBlue » Flight 191 [...]

  • Posted by georgia england on March 28, 2012 at 3:35 am

    wow what a complex and thankfully rare situation and thanks for posting a resource without sensationalizing it and for respecting the pilots privacy for what is very likely a treatable but career ending situation.

    It must have been so upsetting to all of the people on the plane and it is encouraging that people were able to figure out what was happening and how to intervene. My heart and prayers go out to all of the staff at Jet Blue and this man and his family.

  • Posted by Me Blog − BlueTales » JetBlue » Flight 191 on March 28, 2012 at 3:56 am

    [...] Go here to read the rest: BlueTales » JetBlue » Flight 191 [...]

  • Posted by Travel News - March 27th 2012 to March 28th 2012 on March 28, 2012 at 5:07 am

    [...] BlueTales » JetBlue » Flight 191 – – JetBlue Update: 8:50 p.m. ET Flight 191 landed in Las Vegas at 4:13pm local where customers deplaned at their original destination after the diversion to Amarillo, Texas. We’re aware of a number of stories of what transpired today. We’re working to verify what details we can and will only report what we know is accurate. While we don’t what led to the incident, what we can verify is that the pilot in command elected to divert to Amarillo to ensure the Captain received proper medical attention and we kn…  show all text [...]

  • Posted by Joe G. on March 28, 2012 at 7:18 am

    Airline Spin Control. And we’re not talking about full opposite rudder and nose down. Jetblue’s statement regarding berserk Captain is just plain wrong:
    The Pilot in Command is *always* the Captain, looneytunes or not. If the co-pilot is flying, he or she is referred to as “Pilot Flying”. Tsk tsk.

  • Posted by Karen on March 28, 2012 at 10:23 am

    I agree with Marc, the A320 pilot who said the co-pilots actions were exceptional in “tricking” the pilot to leaving the cockpit. But I’m sure the co-pilot would say he was just doing his job.

    It is scary to think that the pilot had problems while he was still in the cockpit.

    I hope Pilot gets the help he needs. unfortunately, after 20 years of flying, his career as a Pilot is probably over.

  • Posted by Karen Hineman on March 28, 2012 at 10:41 am

    Please have some respect for the “ill” Captain until all the facts are set straight as to his “medical” condition and for Jet Blue in its discretionary handling of the information. Some idiots assume drunk, crazy, emotional upset over…a what..???Flight attendant? Try believing that it could be something as serious as a brain tumor or aneurism. These pilots are screened, trained, evaluated annually, have medical exams annually, or twice a year if you are Captain. Something went terribly wrong, and thank goodness the first officer was “trained” well enough to handle the situation. Jet Blue will release a statement when they (and the legal team) feel it is appropriate. As for the media…it is their job to sensationalize, speculate, and make a story where there may be a valid explanation for a very unavoidable scenario.

  • Posted by Linda on March 28, 2012 at 11:17 am

    Well said, Karen HIneman! Couldn’t have said it any better myself.

  • Posted by JetBlue Pilot Meltdown Ended by Choke Hold from Former Prison Guard: With Video and Audio | Free Energy Generator on March 28, 2012 at 12:11 pm

    [...] said, in a statement, that an off-duty pilot on the flight joined the remaining pilot on the flight deck after the [...]

  • Posted by JetBlue Responds to Pilot “Panic Attack - PRNewser on March 28, 2012 at 1:02 pm

    [...] Yesterday, as details were just emerging, JetBlue had updates about the flight’s progress on its blog, with PR Daily noting that some commenters felt the company was engaging in a bit of spin. The [...]

  • Posted by Matter Chatter » Blog Archive The Role of Social Media in JetBlue's PR Nightmare - Matter Chatter on March 28, 2012 at 1:33 pm

    [...] first thing I saw was their statement that they quickly shared on their Facebook page.  It was straight-up – and read like a police [...]

  • Posted by take2la on March 28, 2012 at 1:41 pm

    Ladies and Gentlemen of JETBLUE (et al),
    These incidences are a DIRECT RESULT of the April 2010 decision by the FAA to allow flight crew medicated with SSRI to continue to operate aircraft and hold their positions while inflight.
    SSRI are KNOWN to cause suicide, suicidality, homicide, violence, aggression and psychotic episodes SUCH AS THE RECENT INCIDENCES.
    SADLY, you WON’T get an apology from the group MOST RESPONSIBLE (the APA –American Psychiatric Assoc.) for petitioning the FAA for such guideline and regulatory amendments. As they are the legislative lobby for the psycho/pharma industry and its is their goal to “normalize” such medications REGARDLESS OF THEIR RISK TO THOSE TAKING THEM OR THE INDUSTRIES THEY TARGET (as outlined in the linked article). They target EVERY aspect of society, every demographic group, economic strata in equally wanton and reckless ways.
    ADDITIONALLY, the unions holding jurisdiction over each flight line job category WILL push to keep these individuals in their positions under the false (and conflicted) position that to remove them would constitute a violation of the Americans With “Disabilities” act, FURTHER “normalizing” the psycho/pharma BUSINESS MODEL of a medicated society as a aspect and “convention” of a modern society.
    These business practices will put your industry, and the company of JETBLUE at risk of catastrophic events which have the potential of ruining and bringing down the corporate entity of JETBLUE.
    And, you know what?? THEY DON’T CARE. The psycho/pharma industry doesn’t care who they harm or what they do to ANYONE in the furthering of the “medicated society” BUSINESS MODEL.
    Don’t take my word for it…do your own research. Delve into the history of the psycho/pharma industry and their legislative lobby the APA. View for yourself the destructive business practices which put your profits at risk EVERYDAY.

    As a customer of JETBLUE and a airline patron, believe me when I say that I take these facts into consideration when making my travel plans…as well should you.


    SSRI Render UN-friendly Skies


  • Posted by astrology and numerology for Clayton Osbon « astrology and numerology for Clayton Osbon on March 28, 2012 at 2:45 pm

    [...] an apartment in the New York City borough of Queens because his flying base is New York. In a statement Tuesday night, it said that the captain of Flight 191 was receiving medical [...]

  • Posted by JetBlue on March 28, 2012 at 2:48 pm

    Your opinions are welcome here, but we ask that you please refrain from speculation

  • Posted by New details emerge about Jet Blue pilot’s midair meltdown | LA News Talk Radio on March 28, 2012 at 3:20 pm

    [...] an apartment in the New York City borough of Queens because his flying base is New York. In a statement Tuesday night, it said that the captain of Flight 191 was receiving medical [...]

  • Posted by numerology for Clayton Osbon « numerology behind the news on March 28, 2012 at 5:24 pm

    [...] an apartment in the New York City borough of Queens because his flying base is New York. In a statement Tuesday night, it said that the captain of Flight 191 was receiving medical [...]

  • Posted by Marc on March 28, 2012 at 5:33 pm

    Thanks Take2la,
    Your link to the medical facts regarding SSRI anti depressant usage and allowance by the FAA to now allow pilots taking them to fly, is very scary.
    As an airline pilot myself I had no knowledge that this was now sanctioned by the FAA medical branch.
    It would seem that a thorough investigation into this is needed and that pilots be tested during medical blood tests for these and other problematic drugs.
    As a professional pilot I would welcome this practice to minimize any future potential for similar hazardous erratic pilot behavior.
    Sounds like time for a full enquiry into aviation medicine and to weed out poor legislation allowing use of potentially harmful psychiatric drugs.
    In Australia use of these drugs while acting as a pilot is not allowed at present and I would think that would be the case in most countries around the world.
    An alarming thought is that people taking these medications can still drive cars, buses, ships and trains!
    Food for thought.

  • Posted by Carole RN BSN on March 28, 2012 at 8:24 pm

    My comments are directed to Marc, and Take 21a, in an attempt to share my knowledge about antidepressant use, and are not meant to try and speculate about what happened to the JetBlue pilot in question. I’m more concerned about how people are taking SSRI’s rather than the fact that they’re taking them. SSRI’s are used for treating depression, and are very commonly prescribed, based on my experience, and supported by medical literature. I don’t believe patients are being thoroughly educated about the side effects, some of which can be life threatening. Serotonin syndrome is a condition of having an overabundance of the brain chemical, and occurs most often when just starting or increasing the dosage of an SSRI, or when an SSRI is combined with other types of drugs. Symptoms can be life-threatening, and include agitation or restlessness, confusion, delirium, hallucinations, diarrhea, seizures, coma. (Mayo Clinic, 2012 and, 2011). This is a temporary condition that requires vigilance and education on the part of health care professionals. It doesn’t mean that someone is crazy, or mentally unstable for the rest of their lives, anymore than a drunk and disorderly person is. I do believe that health care professionals should be diligent in educating patients in whom these drugs are being prescribed. It would be interesting to know how many people are being mis-labeled, and/or mis-diagnosed who are otherwise healthy, normal, well-functioning, and mentally stable. I applaud you, Marc, for your concern as an airline professional, about the types of drugs being used by your colleagues, who have such an immense responsibility to the public, as do those of us in health care.

  • Posted by Bray Zhang on March 28, 2012 at 10:34 pm

    I admit that all flight crew did a good job. However, this is a crisis for management team.
    1. How Jet Blue allow a pilot with medical condition operate the airplane?
    2. If there is no off duty pilot on board, how can you ensure plane can land safely?
    3. What if the pilot cannot control himself and lead everybody in danger?

  • Posted by Handling a Crisis, JetBlue Style | March Communications on March 29, 2012 at 9:51 am

    [...] To boot, JetBlue addressed the situation directly through social media channels including their blog and Twitter account. The passengers of flight #191 also received a one-way airfare refund and a [...]

  • Posted by JetBlue Askew « on March 29, 2012 at 11:37 am

    [...] Response: JetBlue immediately posted the incident on its blog, addressing it initially as a “medical situation”, making sure to add that all [...]

  • Posted by Denise on March 29, 2012 at 4:05 pm

    I am very sorry for the captain’s condition (yes folks, mental or medical it boils down to the same thing) and hope he gets well soon and the SSRI situation is sorted out and everyone learns from it. As for the crew and company, they did their best and deserve a little more respect – also congrats to the passengers who helped out.


  • Posted by luv2fly517 on March 29, 2012 at 4:24 pm

    ok there are ALWAYS 2 pilots in the cockpit of the plane for a few reasons, and one is in case one becomes incapacitated. The FO’s are fully capable of landing the plane safely on their own and would have been able to do so regardless of there being an off duty pilot or not. Its obviously easier to have 2 up there to help and assist each other with the long list of duties and checks they must perform, which is what the off duty pilot was doing but AGAIN the FO did not NEED he help in order to land the plane safely…He is the real hero of this story which could have ended in tragedy if he didn’t use his persuasive ways to get the captain out of the cockpit, just remember that please! Great job by jetblue and the crew!

  • Posted by Captain 'subdued' aboard JetBlue flight - Page 8 - PPRuNe Forums on March 30, 2012 at 2:23 pm

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  • Posted by Michael Martino on March 30, 2012 at 2:29 pm

    Are they going to let him fly a plane again? I would never fly jetBlue or whichever airline if my safety was placed in such an insane man’s hands. It doesn’t matter if he is mentally ill, that should be a red flag NOT to have him even get a job there in the first place. Screaming about 9/11 and Iran isn’t exactly normal for a pilot to do. That’s just absolutely frightening. I hope they don’t let him fly again or I would have to say I will never go in an airplane again. That is too risky. How do they know he’s not going to do that again?

  • Posted by Marc on March 31, 2012 at 3:43 pm

    If I had a dollar for every person who said”they were never going to fly with us again”, I would be rich.
    It’s like saying after a heavy night out that you are never going to drink again.
    It’s all about cheap fares and you generally click on the best offer.
    As an Airline Captain myself, I don’t see this sort of erratic behavior becoming commonplace.
    The system has worked in this case. Two pilots in the cockpit and the other one took control. That’s one of the reasons we have two or more pilots up front.
    Pilots need to have the regular medicals and be assessed to minimize potential for this to happen again.
    The main cause of potential erratic behavior is the current aviation environment.
    Continually away from family, fatigue, financial problems with airline operations and relatively poor pay conditions coupled with stress to be on time etc.
    People use to really respect Airline Pilots many years ago but we are now just drivers. And yet when things like this happen, everyone is pointing the finger and it makes you realize that it’s extremely important to have good sound pilots at the pointy end.
    Might be a good time to for the industry to realize this and begin to look after and respect valued employees who have so many people’s lives in their hands.
    Competition is great but there are far too many airlines trying to get a slice of the pie. All basically going broke and being propped up.
    When the taxy fare costs more than the flight there is something wrong.
    Only wish the medical system would go this way and costs might go down.
    I digress!

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