March 27, 2012

Flight 191

Update: 8:50 p.m. ET

Flight 191 landed in Las Vegas at 4:13pm local where customers deplaned at their original destination after the diversion to Amarillo, Texas.

We’re aware of a number of stories of what transpired today. We’re working to verify what details we can and will only report what we know is accurate.

While we don’t what led to the incident, what we can verify is that the pilot in command elected to divert to Amarillo to ensure the Captain received proper medical attention and we know that the Captain was then transferred to a medical facility.

We’re committed to providing accurate information and we’re working closely with authorities to investigate. The safety of our customers and crewmembers is our number one priority.

Update: 3:25 p.m. ET

A ferry flight is due to arrive to Amarillo at 3:11 p.m. local time to fly customers to their originally-scheduled destination in Las Vegas.

We would like to thank our crew on board for handling this situation per their training, and we would like to thank the customers on board for following crewmember instructions.

12:37 p.m. ET

Flight 191 departed New York’s JFK airport at 7:28 am ET (was scheduled to depart 6:55 am ET).  At roughly 10 am CT/11 am ET, the pilot in command elected to divert to Amarillo, TX for a medical situation involving the Captain.  Another Captain, traveling off duty, entered the flight deck prior to landing at Amarillo, and took over the duties of the ill crewmember.  The aircraft arrived Amarillo at 10:11 am CT, and the crewmember was removed from the aircraft and taken to a local medical facility.

Customers have safely deplaned and we’re sending a new aircraft and crew to Amarillo to continue the flight to Las Vegas.

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