August 28, 2011

Picking Up The Pieces From Irene

By now the majority of the storm formerly known as Hurricane Irene has passed through the New York Metro area and is continuing to lose power as it moves through New England, into the Canadian Maritimes and out to sea. While many of us may have avoided the more serious concerns the hurricane posed, the impact of the storm has still been very real, and it will take some time to resume full operations at our East Coast airports.

With flooding and power outages across much of the area, we need to ensure our facilities, equipment and Crewmembers are safe, secure and ready to resume operations. We also need to bring our planes and crews back from areas outside the storm’s path, confirm that public transportation is functioning and finally, to await clearance from airport authorities along the coast that everyone is ready to start up again.

Because we were able to prepare ahead of the storm, as expected, we’re hoping to be able to resume operations by Monday afternoon. However, this doesn’t mean we’ll be up and running 100%. New York’s John F. Kennedy (JFK) and LaGuardia (LGA) airports in particular are at sea level and are still at risk of flooding from the storm surge. For many airports in the path of the storm, we may see limited operations and additional cancellations as runways are inspected or cleared of water or debris, but we’ll be on the other side of the storm and on our way to recovery. We do not have any plans to reinstate flights previously cancelled for Monday’s operation, but will look at adding extra sections where appropriate.

Please look for up-to-date information on jetblue.com and make sure you’re aware of the status of your flight before attempting to go to the airports.

Thanks again to our Customers and Crewmembers for your patience and cooperation during this storm. We’d thank Irene for not wreaking as much havoc as she could have, but that’s like thanking your ex-girlfriend for not destroying all of your belongings on her way out after a breakup (better she just leave so you can pick up the pieces and start the healing process).

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