August 25, 2011

JetBlue to Waive Change Fees and Fare Differences to Assist Customers Affected by Hurricane Irene

Due to the expected impact of Hurricane Irene, we’re waiving change fees and fare increases to allow Customers that booked travel prior to Thursday, Aug. 25, 2011 to or from select cities in the Mid-Atlantic and Northeast regions to voluntarily rebook their travel through either Wednesday, Aug. 31 or Friday, Sept. 2, 2011.

Eligible cities include:

Rebook through August 31 Rebook through September 2
Raleigh/Durham, NC (RDU)

  • Original travel date: Aug 27

Richmond, VA (RIC)

  • Original travel dates: Aug 27-28

Washington DC Metro (BWI, DCA, IAD)

  • Original travel dates: Aug 27-28
New York Metro (JFK, EWR HPN, LGA, and SWF)

  • Original travel dates: Aug 27-29

Boston, MA (BOS)

  • Original travel dates: Aug 28-29

Hartford, CT (BDL)

  • Original travel dates: Aug 28-29

Portland, ME (PWM)

  • Original travel dates: Aug 28-29

Customers may rebook their flights for travel between the same cities through the dates indicated above by calling 1-800-JETBLUE (538-2583) prior to the departure time of their originally scheduled flight.  Customers with cancelled flights may also opt for a refund to the original form of payment by calling 1-800-JETBLUE (538-2583).  Original travel must have been booked on or before the original booking date noted above.

All customers traveling to/from the airports listed above are encouraged to check the status of their flight online prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight at mobile.jetblue.com.

Posted by in Breaking News, Customers | Permalink | 0 Comments | Share on Facebook | Share on Twitter

Leave a Reply