August 24, 2011

Fee Waiver for Customers Traveling To/From Florida

Due to inclement weather forecasted to impact the eastern coast of Florida as a result of Hurricane Irene, we will waive change/cancel fees and fare differences for Customers traveling on Thursday, August 25, through Friday, August 26, 2011 to/from the following cities:

  • Fort Lauderdale, FL (FLL)
  • Jacksonville, FL (JAX)
  • Orlando, FL (MCO)
  • West Palm Beach, FL (PBI)

Customers may rebook their flights for travel through Sunday, August 28, 2011 by calling 1-800-JETBLUE (538-2583) prior to the departure time of their originally scheduled flight.  Customers with cancelled flights may also opt for a refund to the original form of payment by calling 1-800-JETBLUE (538-2583).  Original travel must have been booked on or before Wednesday, August 24, 2011.

All customers traveling to/from the airports listed are encouraged to check the status of their flight online prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight at mobile.jetblue.com.

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