August 21, 2011

Fee Waiver For Tropical Storm Irene

Due to inclement weather forecasted to impact the Dominican Republic and Puerto Rico areas, we will waive change/cancel fees and fare differences for Customers traveling through Tuesday, August 23, 2011 to/from the following cities:

  • Puerto Rico

o    San Juan (SJU)

o    Ponce (PSE)

o    Aguadilla (BQN)

  • Dominican Republic

o    Santo Domingo (SDQ)

o    Santiago (STI)

o    Puerto Plata (POP)

o    Punta Cana (PUJ)

Customers may rebook their flights for travel through Saturday, August 27, 2011 by calling 1-800-JETBLUE (538-2583) prior to the departure time of their originally scheduled flight.  Customers with cancelled flights may also opt for a refund to the original form of payment by calling 1-800-JETBLUE (538-2583).  Original travel must have been booked on or before Sunday, August 21, 2011.

All customers traveling to/from the airports listed above are encouraged to check the status of their flight online prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight at mobile.jetblue.com.

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