August 20, 2011

Fee Waiver for Northeast and Mid-Atlantic

Due to inclement weather forecasted to impact the East Coast, we will waive change/cancel fees and fare differences for Customers traveling on Sunday, August 21, 2011 to/from the following cities:

  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Charlotte, NC (CLT)
  • NY Metro:
    • New York, NY (JFK)
    • New York, NY (LGA)
    • Newark, NJ (EWR)
    • Newburgh, NY (SWF)
    • White Plains, NY (HPN)
    • Hartford, CT (BDL)
  • Raleigh/Durham, NC (RDU)
  • Richmond, VA (RIC)
  • Washington DC:
    • Washington, DC/Dulles (IAD)
    • Washington Reagan (DCA)

Customers may rebook their flights for travel through Tuesday, August 23, 2011 by calling 1-800-JETBLUE (538-2583) prior to the departure time of their originally scheduled flight.  Customers with cancelled flights may also opt for a refund to the original form of payment by calling 1-800-JETBLUE (538-2583).  Original travel must have been booked on or before Saturday, August 20, 2011.

All customers traveling to/from the airports listed are encouraged to check the status of their flight online prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight at mobile.jetblue.com.

Learn more about how summer thunderstorms impact our operations.

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