As told by one of our pilots:
It’s quite common for me to hear “I love your airline!” when I meet someone and they find out I’m a pilot for JetBlue. Last Wednesday I was driving to work and was unfortunately involved in an accident. Traffic was moving normally and abruptly came to a stop. The car behind me didn’t stop and slammed into me. We pulled over at the first opportunity.
After confirming that we were both OK, we exchanged the necessary information to have the damages repaired. I was returning to my car and she (the other driver was a business woman heading to work) asked me where I was going. I told here to the nearby airport, DCA, and in spite of what had just happened she said, “I really like your airline.”
The strangest timing for praise I’ve ever heard!