July 25, 2011

Information Regarding Federal Tax Changes

We have yet to determine how the recent expiration of the Federal Excise Tax, and other taxes, will impact our operation. As we work with the Federal Government to make this determination, we ask that you please follow the guidelines below:

  • If you are scheduled to travel with us within the next seven (7) days, and would like to request a refund on the recently expired taxes, please email us at dearjetblue@jetblue.com with your name and confirmation number. Please also include “Expired Tax Refund Request” in the subject line of your email. We will then process your request in the order in which it was received based on the guidance provided by the Federal Government.
  • If you are scheduled to travel with us outside of the next seven (7) days, and booked your reservation prior to July 23rd, we ask that you check back on jetblue.com at a later time. Updates will be made as more information becomes available.

Please note: Expired taxes will not be applied to newly booked travel on/after July 23, 2011.

Thank you for your patience.

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