JetBlue Blog

As told by an Inflight Crewmember A Customer who had come onto the plane in a wheelchair was sitting in the front row. I made my usual announcements and performed the safety demo. During my compliance check, I saw that her seat belt wasn’t fastened. I asked her to please fasten her belt, and she [...]

It’s time to vote for JetBlue for the second annual Passenger Choice Awards. Last year we took home the gold for Best Cabin Ambience, and we’re hoping you’ll help us come out a winner again! Head to the Passenger Choice Awards now and thanks in advance for voting! The Passenger Choice Awards™, created by APEX [...]

When JetBlue Crewmembers give, they give big! Pictured here is Rob Maruster, our Chief Operating Officer presenting Vikki Pryor, CEO of the Metro NY Red Cross, with a check for $62,920.16 from donations by Crewmembers in support of American Red Cross tsunami relief efforts. The company matched the first $25,000 of Crewmember donations. A huge [...]

As told by a Customer: Departure City: ORD Destination City: LGB Flight Date: 10/02/10 Boarding the plane I was sad because my All You Can Jet Pass was nearing an end. It was a truly amazing month. Turns out the greatest part of my journey was about to begin. I traded middle seats to begin [...]

Some of our pilots recently donated $2,000 to the Faces of Courage program, which benefits children and their families touched by cancer and blood disorders. Their participation is part of the Pilots for Kids organization, where airline employees donate their time and money to help children in need. Their generous contribution was matched dollar for [...]

As Boston’s largest carrier, today we begin four daily flights between Boston’s Logan International and Newark’s Liberty International airports, complementing our existing schedule of frequent daily flights between Boston and New York’s John F. Kennedy International Airport. The new service will bring our low-fare competition into a notoriously high-fare market. Since we announced plans to [...]

Today we begin daily non-stop service from Tampa to our San Juan, Puerto Rico focus city with plans to add a second flight beginning on May 19. This new route to Florida’s second-largest city continues our steady expansion in Puerto Rico from the island’s three main airports. From Aguadilla, Ponce, and San Juan, we offer [...]

As part of National Pet Awareness Month, we’ve today named Moose, a one-year old Maltese Poodle, our Most-Traveled Pet in 2010.  The top dog and his companion, Suffolk University law student Jamie Griebner, originally of Buffalo, N.Y., currently live in Boston and earned the begging (er, bragging) rights after more than 20 flights, thousands of [...]

Hometown: Buffalo, NY Birthday: February 1, 2010 Zodiac Sign: Aquarius Favorite Snack: Rawhide or Terra Blues Favorite Color: Blue On fair-weather days in Boston, another of our recommended pet-friendly cities, you can find Moose pawing along the Charles River, chasing fly balls outside Fenway Park or window sniffing on Newbury Street for the next big [...]

As told by a Customer Support Crewmember: I received a call from a Customer inquiring about flights to New York from Fort Lauderdale. The Customer mentioned that she was flying to New York for her mother’s funeral.  She said that she would be flying ahead of her mother’s casket which was being shipped on a JetBlue flight. I [...]