May 30, 2011

It’s the little things: Crewmember helps elderly Customer

Sometimes it’s the little things that make the biggest impression!

Recently, our Crewmember Eugene was on his way to grab a bite to eat when he heard the final boarding call for one of our departures and saw an older Customer rushing to make the flight. He graciously took the Customer by the arm and escorted her to the gate, ensuring that she made it safely onboard.

Thanks, Eugene, for a simple gesture that made for some great Customer Service for this traveler!

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