February 1, 2011

Updated Fee Waiver for winter weather

Due to inclement weather forecast to impact the Northeast and Mid-Atlantic region, we will waive change fees and fare differences for Customers traveling on Tuesday February 1, 2011 through Thursday February 3, 2011 to/from the following cities:

  • Boston, MA (BOS)
  • Chicago, IL (ORD)
  • Hartford, CT (BDL)
  • New York Metro:
    o John F. Kennedy International (JFK)
    o LaGuardia, NY (LGA)
    o Newark, NJ (EWR)
    o Westchester County/White Plains, NY (HPN)
    o Newburgh, NY (SWF)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Washington DC:
    o Baltimore/Washington International (BWI)
    o Ronald Regan Washington National (DCA)
    o Washington Dulles International (IAD)

Customers may rebook their flights for travel through Sunday February 6, 2011 by calling 1-800-JETBLUE (538-2583) prior to the departure time of their originally scheduled flight.  Customers with cancelled flights may also opt for a refund to the original form of payment by calling 1-800-JETBLUE (538-2583).  Original travel must have been booked on or before January 31, 2011.

All customers traveling to/from the airports listed are encouraged to check the status of their flight online prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight at mobile.jetblue.com.

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