JetBlue Blog

This week’s Tuesday’s Travel Tips takes us to sunny San Diego! With great weather, delicious seafood, friendly locals and pretty beaches, this Southern California destination is a perfect vacation haunt for every variety of traveler. Airport Operations Supervisor Royal relays that San Diego International is the busiest single-runway commercial service airport in the U.S., and [...]

Our CEO Dave Barger reached out to US Airways this weekend to make a friendly wager with CEO Doug Parker for yesterday’s AFC Championship Game when the Official Airline of the New York Jets took on the airline that’s onboard with the Pittsburgh Steelers. The bet? The losing team’s CEO would have to don the [...]

As told by a Customer Support Crewmember: I had a Customer call to have some flights refunded. After being advised the flights he had booked were nonrefundable, he stated he hadn’t meant to book them. He apparently had entered in dummy information to see how much the trip would cost. The dummy information was for [...]

We’re excited to unveil Go Places on Facebook, a unique platform that rewards Customers with TrueBlue points and special discounts so you can earn free trips faster. Customers will be able to rack up points and deals throughout the holidays, starting today and up to March 1, 2011. This is the first of many Customer-driven [...]

Though Avery wasn’t seated in an emergency exit row, she exercised due diligence in reading the safety brochure regardless. Avery’s parents were very nervous about traveling with their 11-month-old daughter, and didn’t know how she would do on the plane. According to Avery’s dad, it was a great flight and Avery had a lot of [...]

We’ve been nominated for the 2010 EDGE award in the travel category for best U.S. airline for our contribution to the LGBT (Lesbian, Gay, Bisexual, Transgender) community! Voting takes place online through March 1, 2011. According to EDGE, The Best of EDGE Awards are enjoying their fourth year of celebrating excellence in the gay community. [...]

The air was thick with excitement at Thursday night’s Jets rally in Times Square. Mayor Bloomberg led the Jets cheer to a crowd of thousands of anticipatory Jets fans as we prepare for this Sunday’s big game against the Pittsburgh Steelers. See below for photos from the event.

Some weeks have the distinctive feel of “beginning” or “end”; of triumph or defeat. This week in the airline industry, many companies announced their fourth quarter and annual earnings, letting the world know — and investors — what the next year will look and feel like. Southwest this week announced close to a half billion [...]

Due to inclement weather forecast to impact the Mid-Atlantic and Northeast, we will waive change fees and fare differences for Customers traveling on Friday, January 21 to/from the following cities: Boston, MA (BOS) Hartford, CT (BDL) New York Metro John F Kennedy (JFK) LaGuardia (LGA) Newark (EWR) Newburgh (SWF) Westchester County/White Plans (HPN) Customers may [...]