January 31, 2011

Fee waiver offered for winter weather in the Northeast and Mid-Atlantic

Due to inclement weather forecast to impact the Northeast and Mid-Atlantic region, we will waive change fees and fare differences for Customers traveling on Tuesday February 1, 2011 and Wednesday February 2, 2011 to/from the following cities:

·         Boston (BOS)

·         Pittsburg (PIT)

·         Chicago (ORD)

·         Baltimore, MD (BWI)

·         Washington DC:

o    Washington, DC/Dulles (IAD)

o    Washington Regan (DCA)

·         NY Metro:

o    New York, NY (JFK)

o    New York, NY (LGA)

o    Newark, NJ (EWR)

o    White Plains, NY (HPN)

o    Newburgh, NY (SWF)

Customers may rebook their flights for travel through Sunday February 6, 2011 by calling 1-800-JETBLUE (538-2583) prior to the departure time of their originally scheduled flight.  Customers with cancelled flights may also opt for a refund to the original form of payment by calling 1-800-JETBLUE (538-2583).  Original travel must have been booked on or before January 31, 2011.

All customers traveling to/from the airports listed are encouraged to check the status of their flight online prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight at mobile.jetblue.com.

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One Comment on “Fee waiver offered for winter weather in the Northeast and Mid-Atlantic”

  • Posted by Carolyn Russ on January 31, 2011 at 4:56 pm

    SOmeone has hacked JetBlue’s phone becauase it is always busy, except that about a third of the time that I call 1-800-538-2853 I get an answer telling me it is gocheap.com and to call a differnet number. I need to change a flight becuase of the weather and I CAN’T DO IT. help. The web site won;t let me do it, and when I tried the price just kept going up. HELP. Carolyn Russ 617 354 2270

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