November 29, 2010

You Can’t Make This Shtick Up – A is for banana?

As relayed by a Customer Support Crewmember:

A Customer calls to confirm a reservation and, as she is giving me her record locator, she says, and I quote:
“Q as in Cuba…”

In defense of the Customer, since the introduction of spell-check into our lives, even the best of us have fallen victim to poor spelling.

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