Archive for December 2009

December 28th, 2009

Do not fear — Live TV is here!

There has been a great deal of confusion around whether Live TV is up and running on international and domestic flights. Rest assured, Live TV is now operating on all of our flights. In light of the attempted terrorist attack this past weekend, the TSA announced several different rounds of security measures to be employed […]

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December 24th, 2009

Jet for your pet

PetAirways, an airline, “where your pet travels in the main cabin, NOT in the cargo,” just added a new flight to Fort Lauderdale, making it the company’s 8th purrfect destination. A green pawprint marks the company’s logo and they refer to their customers as “pawsengers.” PetAirways flies 19-seat turbo-prop planes, with the seats taken out! […]

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December 24th, 2009

Readers Tell Airlines How to Improve

In an interesting article on SmartTravel.com, Associate Editor, Sarah Pascarella, asks readers to write in and share their personal thoughts on what airlines can do to improve both product and service for the Customer. From a request for  increased transparency regarding delays to a suggestion about rolling the cost of checked baggage into the ticket […]

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December 23rd, 2009

SJU Blue Santa!

SJU Crewmembers were all decked out to show their holiday spirit this year. Crewmember Emmanuel Rodriguez dressed up as Blue Santa and spent the day in the airport listening to children’s holiday gift wishes. Blue Santa and his helpers then traveled all over the airport caroling, or gave “Parrandas,” as it is commonly referred to […]

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December 23rd, 2009

German airline says you can check your Christmas tree

German airline, Air Berlin, has reportedly announced that they will allow customers to check their Christmas trees this holiday season. All trees up to two meters are free to bring along. “After all,” offered a spokesperson from Air Berlin, “it was Queen Victoria’s husband, Prince Albert, who brought the tradition with him to England in […]

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December 23rd, 2009

Orlando Sentinel calls JetBlue, “One of this year’s two main good guys”

Senior Travel writer Ed Perkins reports that JetBlue is “One of this year’s two main good guys,” and goes on to say that: JetBlue’s front-of-the-plane seating is by far the most consumer-friendly approach to offering more legroom as an option. At 38-inch pitch, legroom is actually better than first class on most domestic lines; JetBlue’s […]

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December 22nd, 2009

Happy Holidays!

JetBlue extends to all Crewmembers and Customers wishes for a very happy and healthy holiday season!

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December 22nd, 2009

MCO Crewmembers adopt a family in Orlando

A very generous group of Crewmembers at MCO recently adopted a family of twelve in Orlando. The single mother with eleven children was very surprised to be met with gifts for her and all of her children. Last Christmas, the family could only afford to purchase gifts for two of the children. They were excited […]

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December 21st, 2009

Passenger incurs knee injury on other airline

A woman is suing the airline she flew on because she incurred a knee injury while trying to get into her seat. Apparently, the armrest in her row was broken and she had to climb over it to get into her middle seat, thereby damaging her knee in the process. Perhaps she should have purchased […]

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December 21st, 2009

JetBlue pre-cancels flights and offers fee waivers to help smooth out storm-related delays

Though perhaps we weren’t the first airline to cancel flights in advance of the wintery blast that hit the Northeast and Mid-Atlantic regions this weekend, we were among the few airlines that tried to plan ahead. With only a handful of flights that were not pre-canceled, and lots of communication with our customers- even via […]

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