October 22, 2008

Overheard in T5: Hi-la-ri-ous

File this under “You can’t make this stuff up!”

I was just speaking to Jessica, one of our Crewmembers, who had finished helping a Customer headed to Fort Lauderdale with her reservation. Here’s roughly how the conversation went:

Woman: “You guys must have done something with the place. Did you give it a facelift or remodel it a little bit? The last time I was here it didn’t look this good!”

Jessica: “Umm, this is our brand new terminal.”

Woman: “Oh, when did you open it?”

Jessica: “Six hours ago.”

Woman: “I had no idea! I just thought you gave it a facelift.”

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