Helping Our Friends and Neighbors After Sandy


As New York’s Hometown Airline, with the bulk of our operations and our crewmembers in the New York area, the reality of a disaster this large is that there are many who are suffering significant loss. In addition to 1,500 cancelled flights (read the latest on our operational plans here), we have hundreds of crewmembers and thousands of customers who live in the region and were affected.

We understand the need to continue to help one another in every way we can. In addition to working around the clock to get our flights up and flying, we’re also extending the fee waivers for impacted customers to change or cancel flights originally booked for travel before October 28 through November 14 and beyond. Lower Manhattan, as well as parts of Queens, New Jersey, and in places along the coast, are in need of supplies. Water, extra blankets, food, and plenty of other essentials can be donated to these communities in need. See below for a list of resources should you need assistance or want to volunteer your time or resources.

We’ve teamed up with the American Red Cross and will match up to $50,000 in customer donations. You’ll also earn 6 TrueBlue points for every $1 you donate, now through 11/30/12. Donate here.

For the dozens of local crewmembers who have reported a total loss of personal property and have critical needs such as shelter, food, water and clothing, we’re supplying financial and otherwise support from our wholly independent 501(c)3 organization, the JetBlue Crewmember Crisis Fund.

Our Ready Team, or crewmembers who volunteer to work alongside the Red Cross in response to major disasters, were deployed to assist in the relief efforts in the Tri-state area. Crewmembers traveled from other JetBlue cities, including San Juan, Puerto Rico; Salt Lake City, Utah; Fort Lauderdale and Orlando in Florida, and New York to help.

We’re all in this together and are confident that we will get through this as long as we continue to look out for one another and act with caring and safety top of mind.

We partnered with our friends at Wafel & Dinges to provide a hot meal for those impacted by the hurricane around the city

Resources if you’re in need of help or want to volunteer:
Time Out New York’s “How to Help Out After Sandy”
American Red Cross
NYC Service
New York Cares
New Jersey’s Volunteer Emergency Response
Boston Cares
Community Emergency Response Teams
Team Rubicon
The Humane Society
American Humane Association