A Message to JetBlue Crewmembers from Joanna Geraghty on Phasing Out Seat Blocks, Guided by Science

Dear Crewmembers, I want to thank you for delivering Safety from the Ground Up. Your commitment during these challenging times is surpassing expectations and has led to some of our highest Customer satisfaction scores ever. This is a remarkable achievement given all the challenges thrown at us and how little we knew about the virus