Boston Operations


We’re pleased to report our operations at Boston Logan International Airport (BOS) are flowing smoothly. However, we understand many customers’ plans were disrupted yesterday, and our fee waiver remains in place for those traveling to/from BOS Saturday, April 20, 2013.

Customers may rebook their flights for travel through Tuesday, April 23, 2013 without fee or difference in airfare. Customers may also elect to change their arrival or departure city from Boston to the following cities:
-Hartford, CT (BDL)
-New York Metros
-New York (JFK)
-New York (LGA)
-Newark, NJ (EWR)
-Newburgh, NY (SWF)
-Westchester County, NY (HPN)
-Providence, RI (PVD)

Rebooking Terms & Conditions

To make changes customers can call 1-800-JETBLUE (538-2583) prior to the departure time of their originally scheduled flight. Customers with cancelled flights may also opt for a refund to the original form of payment by calling 1-800-JETBLUE (538-2583). Original travel must have been booked on or before Thursday, April 18, 2013.