We’re pleased to announce a new leadership structure for our Operations teams, designed to serve our customers and crewmembers and with even better planning and execution.
Jeff Martin has been named Senior Vice President – Operations for JetBlue, reporting to Chief Operating Officer Rob Maruster, and will be responsible for our safe, efficient and productive operation. In this newly created position, the following departments will report to Mr. Martin: Flight Operations, Technical Operations, Operations Planning & Analysis, and NextGen initiatives. Mr. Martin comes to JetBlue after a 22-year career with Southwest Airlines, most recently as Vice President, Operations Coordination where he oversaw the operation of over 3,200 daily flights and a fleet of 550 aircraft. Mr. Martin is also a pilot who flew the line at Southwest his entire career there, even as he took on a multitude of leadership roles of increasing responsibility. He also served in the Unites States Air Force flying KC-10’s prior to beginning his commercial aviation career.
Mr. Martin graduated with a BS degree in Marketing from Pittsburgh State University. He and his wife Susan will be relocating from Dallas to the New York area and will work out of our new Long Island City Support Center. He is also currently in the process of completing his Airbus A320 type rating and certification.
Alex Battaglia, formerly Vice President-Airports, will continue to report to Mr. Maruster with expanded responsibilities. Mr. Battaglia will now oversee Airports and System Operations (SOC), an area he has led since June on an interim basis.
Mr. Battaglia joined JetBlue in 2007 as Vice President of our JFK Operations in New York. His role expanded to Vice President, Airports in 2009. Mr. Battaglia came to JetBlue after a 24-year career with Delta Air Lines in roles of increasing responsibility, culminating in the position of director of JFK Operations.
Also today, Rachel McCarthy was named Vice President, Inflight Experience, effective April 2. Currently serving as Director, Inflight Field Operations, Ms. McCarthy will report to Robin Hayes, Executive Vice President and Chief Commercial Officer. She will be responsible for cultivating the environment that helps JetBlue’s Inflight crewmembers evolve and deliver the award-winning JetBlue Experience.
Ms. McCarthy joined JetBlue in 2009 as director, Product Development, where she was responsible for creating and implementing a number of innovative products and services, including JetBlue’s Even More Space, EatUp snack boxes and the launch of JetBlue’s partnership with ViaSat, the company powering the airline’s upcoming inflight connectivity offering. Ms. McCarthy began her airline career in 1987 and has held a number of commercial roles of increasing responsibility at Delta Air Lines and United.
Ms. McCarthy succeeds Vicky Stennes, who will retire from JetBlue effective March 31. Ms. Stennes served as JetBlue’s Vice President, Inflight Experience since the role was created in 2003.